Field Technician (Heavy Equipment or Automotive)

Essential Duties & Responsibilities

• Diagnosing, repairing, and completing routine maintenance and safety inspections on a variety of material handling equipment and machinery
• Maintaining effective and consistent communication with the Service Dispatcher regarding ongoing Service jobs, and completing assigned tasks in a timely manner
• Discussing Service job details with customers and communicating a clear understanding of the job scope and repair requirements
• Communicating with the Parts department via phone and email to ensure required parts are ordered, and preparing required parts before visiting job sites
• Maintaining proper documentation where needed, including work order forms and warranty paperwork
• Reporting any safety incidents promptly and adhering to all safety policies

Required Skills & Qualifications

• At least 5 years of heavy equipment or automotive repair experience in a related industry
• Relevant trade certification
• Experience with hydraulics and diagnosing and servicing electric engines is a strong asset
• Previous aerial platform and lift truck experience an asset
• Strong communication skills, including the ability to partner effectively with external customers and internal stakeholders
• Excellent problem-solving skills and strong aptitude for learning and applying mechanical and technical concepts
• Strong work ethic and a positive attitude
• High school diploma
• Valid driver’s license and ability to travel to customer sites in the region is required

Benefits & Perks

• Company-matched 401K contributions
• Comprehensive and competitive medical health care plan
• Medical benefits and extended health service coverage
• Prescription drug coverage
• Dental plan and vision plan
• Telehealth plan with MDLive
• Life insurance and disability insurance
• Employee assistance programs
• Ongoing professional development and training opportunities

Location

This is an onsite role based in Phoenix, Arizona.