Field Technician (Forklift Mechanic)

Essential Duties & Responsibilities

• Diagnosing, repairing, and completing routine maintenance and safety inspections on a variety of material handling equipment and machinery
• Maintaining effective and consistent communication with the Service Dispatcher regarding ongoing Service jobs, and completing assigned tasks in a timely manner
• Discussing Service job details with customers and communicating a clear understanding of the job scope and repair requirements
• Communicating with the Parts department via phone and email to ensure required parts are ordered, and preparing required parts before visiting job sites
• Maintaining proper documentation where needed, including work order forms and warranty paperwork
• Reporting any safety incidents promptly and adhering to all safety policies

Required Skills & Qualifications

• 3 to 5 years of heavy equipment or automotive repair experience in a related industry
• Relevant Trade Certification is an asset
• Experience with hydraulics and diagnosing and servicing electric engines is a strong asset
• Previous aerial platform and lift truck experience an asset
• Strong communication skills, including the ability to partner effectively with external customers and internal stakeholders
• Excellent problem-solving skills and strong aptitude for learning and applying mechanical and technical concepts
• Strong work ethic and a positive attitude
• High school diploma
• Valid driver’s license and ability to travel to customer sites in the region is required

Benefits & Perks

• Comprehensive medical, vision, and dental benefits for you and your dependents
• Life Insurance, Short Term Disability, and Long Term Disability – 100% employer paid
• Employee assistance programs
• 401K matching
• Ongoing professional development opportunities

Pay

The base pay range for this role is: $35.00 to $38.00 per hour, depending on experience.

Schedule

This is an onsite role based in Garland, Texas.