Field Technician - Eugene, OR

About the role

T-Mobile is searching for an impactful Field Technician in the Eugene, Oregon area to join us in taking the next big leap forward!

Responsibilities

• Provide technical support to resolve network performance issues and contribute to outage resolution efforts
• Manage smaller projects or project segments, delivering accurate status and progress updates as required
• Identify and recommend process improvements related to maintenance and repair activities to senior staff and management
• Assist in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians
• Complete required training to maintain current knowledge of systems, products, and organizational standards
• Develop yourself through continuous learning – completing training requirements to stay current on existing and new systems and products in order to grow skills and to expand proficiency in alignment with organizational values and requirements.

Requirements

• Bachelor’s degree OR equivalent relevant field experience required. Candidates without degrees who have strong technical or field experience are encouraged to apply.
• Acceptable areas of study include Vocational/Technical Training or related field (Preferred)
• 2–4 years of experience in field operations, maintenance, or related technical roles
• 2–4 years of experience in wireless telecommunications or a related field

Qualifications

• Electronics (Required)
• Basic operational knowledge/understanding and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems.
• RAN – Radio Access Network equipment – Experience/Familiarity with Nokia and/or Ceragon RAN technology is a plus
• Attention To Detail (Required)
• Problem Solving - Solves problems using creativity and innovation. (Required)
• Computer Fluency with ability to use programs such as Microsoft Office (Required)
• Understanding of Internet Protocol. Ability and willingness to incorporate AI into preparing solutions for and while triaging logical components.
• Excellent verbal and written communication skills
• Self-motivated; exhibits initiative in achieving company goals and objectives.
• Basic leadership skills and ability to prioritize and complete multiple tasks.
• Able to work both independently and in a team environment.
• Flexibility with ever-changing environments and priorities.
• Flexible hours are a must. Day and night work is part of the job, as well as being part of an on-call rotation for the Denver market, which includes nights, weekends and holidays.
• Able to lift 50-70 pounds as well as being outside in the elements is an expected part of this role.

Skills

• Electronics
• Basic operational knowledge/understanding and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems.
• RAN – Radio Access Network equipment – Experience/Familiarity with Nokia and/or Ceragon RAN technology is a plus
• Attention To Detail
• Problem Solving - Solves problems using creativity and innovation.
• Computer Fluency with ability to use programs such as Microsoft Office
• Understanding of Internet Protocol. Ability and willingness to incorporate AI into preparing solutions for and while triaging logical components.
• Excellent verbal and written communication skills

Benefits

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

Pay

Base Pay Range: $27.16 - $48.99

Corporate Bonus Target: 10%

Schedule

Flexible hours are a must. Day and night work is part of the job, as well as being part of an on-call rotation for the Denver market, which includes nights, weekends and holidays.

Location

Eugene, Oregon