Field Technician D (Honolulu, HI)

About the Role

Field Technician supporting multiple programs/systems for the Federal Aviation Administration (FAA) who can perform installation and maintenance on a variety of Networking and Telecommunication equipment at customer locations. This position requires daily commuting to and from customer remote locations (indoor & outdoor) within the Hawaiian Islands. Field technicians must be able to work independently with little supervision and possess good written/verbal communication skills.

Responsibilities

• Provide technical support for each specific program/system (FTI, MS, ADS-B, DCNS, WMSS, and others) L3Harris supports for the FAA.
• Install, repair, configure, test, and complete preventative maintenance on a variety of equipment at the customer's remote locations.
• Work in a scheduled and on-call capacity at various customer locations within your assigned area; occasional travel to remote sites outside your assigned area may be required.
• Read, understand, and follow equipment drawings and task orders.
• Document work performed at customer locations (notes, admin tasks).
• Work directly with the NOCC, SAC, and Helpdesk to resolve field issues.
• Maintain tools, test equipment, parts/electronics, truck stock inventory, and personal or company vehicle.
• Prepare proactively for assigned tasks prior to dispatching.
• Work outside regularly scheduled hours (on-call) to meet customer needs.
• Lift items up to 32 lbs. and use ladders/step stools to reach heights of approximately 10ft.
• Ensure compliance with all L3Harris and program-specific policies/procedures.

Requirements

• High School Diploma or equivalent and a minimum of 8 years of prior relevant experience, or 2 years post-Secondary/Associates Degree with a minimum of 4 years of prior related experience.
• Obtain and maintain a DOT Public Trust Security Clearance and a DOD Secret Clearance.
• Possess and maintain a valid Driver’s License and/or local US State REAL ID equivalent with a satisfactory driving record.

Preferred Skills

• 5+ years of experience with fiber, Carrier Ethernet, Multiplexes, DACS, Routers/Switches, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice, and Data applications.
• Experience with cable connectors and replacement including RJ-11, RJ-45, DB-25, V.35, RS-449, BNC, and 50-pin Amphenol.
• Bell Core Standards: Analog 4-wire & 2-wire testing, Digital DSX1/T1 testing, Digital DSX3/T3 testing, Digital Serial RS232/RS530 testing, Carrier Ethernet RFC testing, IP interface testing.
• Working knowledge of test equipment: Viavi 5800, JDSU HST3000, DataScout, Ameritech AM5XT, Digital Oscilloscope, Halcyon 704A, Anritsu Spectrum Analyzer, and other T1/DS3 Test sets.
• Experience performing Preventive Maintenance and Corrective Maintenance on backup generators.
• Proficiency with Microsoft Office Suite.
• Good working knowledge of power testing (AC and DC), including 24VDC & 48VDC power supplies (rectifiers & fuse panels), backup power supplies (UPS’s), and site grounding (single & multiple point).
• Experience logging into network equipment and circuit testing using various test equipment/laptops.
• Experience working remotely with Network Operation Control Centers.
• Direct customer interface/communication experience.
• Excellent customer service skills.
• Ability to work in high-stress, high-visibility environments with minimal oversight.
• Ability to support customer needs after-hours (on-call).
• Experience working in a Telco central office environment.

Pay

Salary range for this role in Hawaii is $65,000 - $121,000. Final offer may vary based on experience and geographic location.

Benefits

• Health and disability insurance
• 401(k) match
• Flexible spending accounts
• Employee Assistance Program (EAP)
• Education assistance
• Parental leave
• Paid time off
• Company-paid holidays

The specific programs and options available may vary depending on date of hire, schedule type, and applicability of collective bargaining agreements.