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Jobs · Engineering · New Mexico

Field Technician C (Albuquerque, NM)

L3Harris Technologies · Albuquerque, NM · 1 wk ago
On-siteEngineeringFull-time

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success.

About the role

Remote field technician for L3Harris (Field Services Division) residing within the Albuquerque metropolitan area, supporting multiple programs/systems for the Federal Aviation Administration (FAA). The role involves performing installation and maintenance on a variety of networking and telecommunication equipment at customer locations, with daily commuting to and from customer remote locations (indoor & outdoor) within the assigned area. Technicians must work independently with minimal supervision and possess strong written and verbal communication skills.

Responsibilities

  • Provide technical support for FAA programs/systems (FTI, MS, ADS-B, DCNS, WMSS, and others).
  • Install, repair, configure, test, and perform preventative maintenance on equipment at customer remote locations.
  • Work remotely in scheduled and on-call capacities at various customer locations within the assigned area, with occasional travel to remote sites outside the area to assist with FAA needs.
  • Read, understand, and follow equipment drawings and task orders.
  • Document work performed at customer locations with detailed notes.
  • Collaborate with the NOCC, SAC, and Helpdesk to resolve field issues over the phone.
  • Maintain tools, test equipment, parts/electronics, truck stock inventory, and personal or company vehicle.
  • Prepare proactively for assigned tasks prior to dispatching.
  • Work outside regularly scheduled hours (on-call) as needed to meet customer requirements.
  • Lift items up to 32 lbs. and use ladders/step stools to reach heights of approximately 10 feet.
  • Adhere to all L3Harris and program-specific policies/procedures under supervisor guidance.
  • Obtain and maintain a DOT Public Trust Security Clearance and a DOD Secret Clearance.
  • Maintain a valid Driver’s License and/or local U.S. State REAL ID equivalent with a satisfactory driving record.

Requirements

  • High School Diploma or equivalent, with a minimum of 6 years of relevant experience, or 2 years of post-secondary/Associate Degree with at least 2 years of related experience.
  • Experience with fiber, Carrier Ethernet, multiplexers, DACS, routers/switches, network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, private line, voice, and data applications.
  • Experience with cable connectors and replacements, including RJ-11, RJ-45, DB-25, V.35, RS-449, BNC, and 50-pin Amphenol.
  • Experience in power testing (AC and DC), including configuration and operation of 24VDC & 48VDC power supplies (rectifiers & fuse panels), backup power supplies (UPS), and site grounding (single & multiple point).
  • Must obtain and maintain a DOT Public Trust Security Clearance and a DOD Secret Clearance.
  • Must possess and maintain a valid Driver’s License and/or local U.S. State REAL ID equivalent with a satisfactory driving record.

Preferred Skills

  • Experience logging into network equipment and circuit testing using various test equipment/laptops.
  • Familiarity with Bell Core Standards and usage of test equipment such as Viavi 5800, JDSU HST3000, DataScout, Ameritech AM5XT, Digital Oscilloscope, Halcyon 704A, Anritsu Spectrum Analyzer, and other T1/DS3 test sets.
  • Experience performing preventive and corrective maintenance on backup generators.
  • Proficiency with Microsoft Office Suite.
  • Experience working remotely with Network Operation Control Centers.
  • Direct customer interfacing and communication experience.
  • Strong customer service skills.
  • Ability to work in high-stress and high-visibility environments.
  • Ability to work independently with minimal oversight.
  • Willingness to support customer needs after-hours (on-call).
  • Experience working in a Telco central office environment.

Schedule

5/8 schedule (5 days on, 8 days off).

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