Field Technician - Bloomingdale, GA - Pumps

Are you seeking a rewarding career with a respected company? Join Opifex-Synergy Pump division where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture. We provide high-quality, customer-focused de-watering and fluid transfer solutions. With decades of expertise, our pump division delivers comprehensive solutions from design to on-site installation, system monitoring to dismantle and demobilization and manufactures over 50% of our products in-house. Field Technician manages all on-site installation, repair, maintenance, and test tasks. They diagnose errors or technical problems and determine proper solutions. They are responsible for the service and customer support during field visits and dispatches. Essential Functions Troubleshoots and diagnoses all types of equipment to ensure proper working conditions on the job site or in the shopPerforms routine equipment clean-up and upkeep as well as safety review and pre-delivery inspectionsInspects, diagnoses, repairs, reconditions, and adjusts heavy equipment as required and completes all paperwork on assigned equipmentParticipate in all training programs directed by the Service ManagerBring to the attention of the Service Manager any shop tools, equipment, or vehicles that are not in a serviceable condition or unsafe to useMaintains tools in good working order per MSHA and OSHA regulationsCompletes basic computer tasks including work orders, parts lookup, and email communicationCommunicates with coworkers and customers to ensure top-quality equipment availability and customer expectations are exceededProvide service and customer support during field visits or dispatchesTie workflow to scheduleManage all on-site installation, repair, maintenance, and test tasksDiagnose errors or technical problems and determine proper solutionsProduce timely and detailed service reportsOperate vehicles safely and use field automation systemsFollow all company field procedures and protocolsCooperate with the technical team and share information across the organizationComprehend customer requirements and make appropriate recommendations or briefingsBuild positive relationships with customersExhibit strong teamwork Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Required Education And Experience Extensive knowledge of diesel engines and construction equipmentProven field service experienceAbility to troubleshoot, test, repair, and service technical equipmentMust have own toolsMust have a valid driver’s license and acceptable driving recordAbility to work flexible shifts Military service will be considered in lieu of education/certification experience as applicable. Supervisory Responsibilities None Work Environment Work is primarily conducted in construction sites, equipment yards, and transportation routesRegular exposure to heavy machinery and diesel-powered equipmentFrequent outdoor work in varying weather conditions including heat, cold, rain, and windPhysically demanding environment with uneven terrain, dust, mud, and loud noise levelsDuties may involve shop-based tasks and fieldwork, including travel to remote job sitesStrict adherence to safety protocols is required at all timesPPE such as steel-toe boots, safety glasses, gloves, and hearing protection must be worn as neededMust be comfortable operating around large equipment, confined spaces, or elevated positionsLifting heavy components and materials is often requiredFlexibility and adaptability are essential as job site conditions and priorities change rapidly Travel Required Required to travel to various locations for training classes or seminarsDrive to multiple vendors to acquire parts for assigned repairsPosition may require several hours of driving daily to job sites Physical Demands Requires a high level of physical stamina and mobility in jobsite and yard environmentsFrequent lifting, carrying, and maneuvering of tools, chains, tarps, and equipment weighing 50+ poundsRegular bending, squatting, kneeling, crouching, and reachingProlonged standing, walking, and working on uneven terrain such as gravel, dirt, or pavementClimbing in and out of trucks, onto trailers, or equipment is requiredMust maintain balance while working from steps, ladders, or elevated platformsFine motor skills and manual dexterity required for handling controls, tie-downs, and documentationMust safely operate commercial vehicles and remain alert in hazardous driving and yard conditionsOccasional pushing, pulling, and positioning of heavy materials or components Other Duties Please be aware that while this job description provides an overview of the main activities, duties, and responsibilities expected of the employee in this role, it may not encompass every task or requirement. Additionally, duties and responsibilities may change with or without notice to meet evolving business needs and organizational objectives. Our Benefits & Perks We want our team members to feel supported, valued, and set up for long-term success. Our benefits are designed to take care of team both at work and at home. Core Benefits: Medical, Dental & Vision InsuranceHealth Savings Account (HSA) with company contributions401(k) & Roth retirement plans with company matchingGenerous paid time off and company paid holidaysCompany Paid Wellness, Employee Assistance and Discount ProgramsBoot/PPE Annual AllowanceCareer Development & Company Paid Training Benefit eligibility can vary by role, and not all benefits apply to every position. During the hiring process, we’ll walk you through the benefits specific to this role. This position could also include Tool Reimbursement, Safety Bonuses, Profit Sharing, and/or Commission Earning opportunities. Additional Eligibility Requirements At Opifex-Synergy, we prioritize the safety and well-being of our employees. All successful candidates must undergo a drug test and background check before their start date. This policy is in place to maintain the highest standards of safety and security for our team members. Opifex-Synergy is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.