Field Technician

About the role

The IQ Field Technician (Energy Advisor) is responsible for traveling to pre-scheduled appointments to install energy efficient equipment and products. Services are targeted to the residential and small commercial markets including building owners, management companies, small business owners, and trade allies / contractors. This position will also be responsible for introducing and explaining the incentive programs that pertain to these customers sectors.

Essential Duties and Responsibilities

• Perform all required duties as directed to install energy efficient equipment and products.
• Daily travel to pre-scheduled appointments at apartments, condo units and other qualified building types.
• Provide a professional appearance appropriate for a representative of our organization and the client.
• Absolutely ensure the meeting of customer specifications and company quality standards.
• Complete special projects as assigned.
• Complete and maintain all required paperwork, records, documents, etc.
• Develop a comprehensive understanding of the program’s strategic direction regarding energy efficiency and the business activities of its customers.
• Follow and comply with all safety and work rules and regulations.
• Perform all required duties as directed to install energy efficient equipment and products including aerators, showerheads, and compact fluorescent lights.
• Install all energy efficiency equipment according to proper procedures.
• Perform blower door and combustion safety testing as required by the program.
• Work in a team atmosphere to collaborate and continuously improve operations year after year.
• Occasional weekend travel to a job site to accommodate a customer’s need may be required.

Education and Experience

• A high school diploma or equivalent required.
• One to three years of experience preferably in basic wiring, lighting, construction, HVAC, troubleshooting and/or other technologies installed in commercial/residential applications.
• One to two years of previous customer service/sales experience required.
• Mechanical and technical aptitude required.
• Experience in installing technologies, manual labor and using tools.

Required Knowledge, Skills, and Abilities

• Ability to identify and resolve project application issues with customers and trade allies.
• Proficient in Microsoft Office, specifically Word, Excel, and Outlook.
• Proficient in using virtual platforms such as Google, Duo, FaceTime, and Zillow.
• Strong data entry skills in entering information in tracking systems/databases.
• Ability to communicate effectively, both verbally and in writing with customers, clients, and employees.
• Ability to analyze and interpret data and solve practical problems.
• Knowledge of mathematical concepts such as fractions, percentages, and ratios.

Physical Demands and Work Environment

• Sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls.
• Frequent standing, walking, kneeling, crouching, and crawling.
• Noise level is typically moderate to loud.
• Exposure to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions and risk of electrical shock.
• Exposure to wet and/or humid conditions; extreme cold; extreme heat; and vibration.

Licenses & Certifications

• Building Performance Institute (BPI) Certification.
• Building Analyst (BA) and Envelope Professional (EP).

Travel Requirements

Willingness to travel approximately 95% of the time, including occasional overnight travel.

Compensation Range

$21.23-$24 hourly.

Walker-Miller Energy Services is an Equal Opportunity Employer

E-Verify Notice

Walker-Miller Energy Services participates in E-Verify. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work.