Field Technician

About the role

Spectrum is seeking a self-motivated, resourceful, and problem-solving Field Technician to join our dynamic team. This role combines hands-on work with customer interaction, offering rapid career advancement through our self-progression program.

Responsibilities

• Perform installations or service calls at customer premises
• Use hand tools, ladders, and electronic diagnostic and installation equipment
• Conduct work at heights, climbing ladders and utility poles, adhering to safety standards and using proper protective equipment
• Communicate with, engage, and educate customers on products and services

Requirements

• High School diploma, GED, or equivalent work experience
• Ability to travel to and from assigned customer premises, company facilities, and other locations as necessary
• Fluent in English
• Proficiency in using computers and software applications
• Critical thinking, responsibility, reliability, and effective communication skills
• Valid driver's license with a safe driving record
• Physical abilities to walk over various terrains and weather conditions, carry tools and equipment, climb ladders up to 32 feet, and operate a company vehicle

Qualifications

• High School diploma, GED, or equivalent work experience
• Valid driver's license with a safe driving record
• Ability to work independently and as part of a team
• Strong problem-solving and customer service skills
• Physical stamina and ability to work in various weather conditions

Skills

• Proficiency in using computers and software applications
• Hand tool proficiency
• Effective communication and customer engagement skills
• Ability to work safely at heights and in various weather conditions

Benefits

• Comprehensive training program including classroom and on-the-job field training
• Opportunities for career progression and wage increases
• Industry-recognized certification through the Broadband Field Technician Apprenticeship Program
• Tuition-free education benefits
• Competitive compensation and benefits package
• Health and wellness benefits
• Retirement savings plans
• Stock purchase plan
• Discounted Spectrum services

Pay

Earn $20.50/hour, with the potential to increase your pay through our self-progression program. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Schedule

Field Technicians work in assigned shifts and varying hours, including evenings and weekends, based on business needs. After initial training, you will enjoy the flexibility of starting your day from home, driving a company vehicle directly to your first work location.