Field Technician
About the role
Spectrum is seeking a self-motivated, resourceful, and problem-solving Field Technician. This role involves both independent and team-based work, with opportunities to advance your career and increase your earnings.
Responsibilities
- Perform installations or service calls at customer premises
- Use hand tools, ladders, and electronic diagnostic and installation equipment
- Conduct work at heights, climbing ladders and utility poles, adhering to safety standards and using proper protective equipment
- Communicate with, engage, and educate customers on products and services
Requirements
- High School diploma, GED, or equivalent work experience
- Ability to travel to and from assigned customer premises, company facilities, and other locations as necessary
- Fluent in English
- Proficiency in using computers and software applications
- Critical thinking, responsibility, and reliability
- Valid driver’s license with a safe driving record
- Physical abilities to walk over various terrains, carry tools and equipment, climb ladders up to 32 feet, and work in confined spaces and at heights
Qualifications
- None specified
Skills
- Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
- Communication skills: Effective communication, professionalism, time management, organization, and critical thinking.
Benefits
- Comprehensive, paid training including classroom and on-the-job field training
- Opportunities for career progression and wage increases
- Industry-recognized certification through the U.S. Department of Labor-sponsored Broadband Field Technician Apprenticeship Program
- Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more
- Competitive compensation with potential for self-progression and professional growth
- High-quality and affordable health and insurance benefits
- A market-leading retirement plan with a 100% match up to 6% of pay and an additional 3% company contribution to the Retirement Accumulation Plan
- An Employee Stock Purchase Plan with a company matching grant of additional Charter Restricted Stock Units based on years of service
- Free and discounted Spectrum services and deep discounts on Spectrum Mobile™
Pay
Earn $20.50/hour, with the potential to increase your pay through our self-progression program. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.
Schedule
Field Technicians work in assigned shifts and varying hours, including evenings and weekends, based on business needs. After initial training, you will enjoy the flexibility of starting your day from home, driving a company vehicle directly to your first work location.
Benefits
- Competitive Compensation
- Supporting Well-Being
- Market-Leading Retirement Plan
- Employee Stock Purchase Plan
- Free & Discounted Products
- Education Benefit
Company Information
Spectrum is committed to rewarding your contributions to our success and supporting all aspects of your well-being. We provide:
- High-quality and affordable health and insurance benefits
- A market-leading retirement plan with a 100% match up to 6% of pay and an additional 3% company contribution to the Retirement Accumulation Plan
- An Employee Stock Purchase Plan with a company matching grant of additional Charter Restricted Stock Units based on years of service
- Free and discounted Spectrum services and deep discounts on Spectrum Mobile™ regardless of where you live
- A comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life
Equal Opportunity Employer
Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.