Field Technician

About the role

Spectrum is seeking a self-motivated, resourceful, and problem-solving Field Technician. This role combines hands-on work both independently and collaboratively, with outdoor and customer interactions.

Responsibilities

• Perform installations or service calls at customer premises
• Use hand tools, ladders, and electronic diagnostic and installation equipment
• Conduct work at heights, climbing ladders and utility poles, adhering to safety standards and using proper protective equipment
• Communicate with, engage, and educate customers on products and services

Requirements

• High School diploma, GED, or equivalent work experience
• Ability to travel to and from assigned customer premises, company facilities, and other locations as necessary
• Fluent in English
• Proficiency in using computers and software applications
• Competent in using hand tools
• Effective communication, professionalism, time management, organization, critical thinking, responsibility, and reliability
• Valid driver’s license with a safe driving record within company standards
• Physical abilities: Walk over various terrains and weather conditions while carrying tools and equipment; safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs; climb ladders up to 32 feet and work in confined spaces and at heights; operate and navigate a company vehicle in changing environments; work with small components and wires; work outdoors for extended periods in any season and inclement weather

Qualifications

• Education: High School diploma, GED, or equivalent work experience

Skills

• Problem-solving skills
• Customer service skills
• Technical troubleshooting skills
• Outdoor work experience

Benefits

• Comprehensive training program including classroom and on-the-job field training
• Opportunities for career progression and wage increases
• Industry-recognized certification through the Broadband Field Technician Apprenticeship Program
• Tuition-free education benefits
• Competitive compensation and benefits package
• Health and wellness benefits
• Retirement savings plans
• Stock purchase plan
• Discounted Spectrum services

Pay

Earn $24.00/hour, with the potential to increase your pay through our self-progression program. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Schedule

Field Technicians work in assigned shifts and varying hours, including evenings and weekends, based on business needs. After initial training, you will enjoy the flexibility of starting your day from home, driving a company vehicle directly to your first work location.