Field Technician

About the role

Spectrum is seeking a self-motivated, resourceful, and problem-solving Field Technician. This role combines hands-on work with team-based tasks, offering opportunities to work both indoors and outdoors.

Responsibilities

• Perform installations or service calls at customer premises
• Use hand tools, ladders, and electronic diagnostic and installation equipment
• Conduct work at heights, climbing ladders and utility poles, adhering to safety standards and using proper protective equipment
• Communicate with, engage, and educate customers on products and services

Requirements

• High School diploma, GED, or equivalent work experience
• Ability to travel to and from assigned customer premises, company facilities, and other locations as necessary
• Fluent in English
• Proficiency in using computers and software applications
• Critical thinking, responsibility, and reliability
• Valid driver’s license with a safe driving record
• Physical abilities to walk over various terrains, carry tools and equipment, climb ladders, lift up to 75 lbs, and work in confined spaces and at heights

Qualifications

• None specified

Skills

• Problem-solving skills
• Customer service skills
• Technical skills
• Physical stamina and strength

Benefits

• Comprehensive, paid training
• Opportunities for career progression and wage increases
• Industry-recognized certification through the Broadband Field Technician Apprenticeship Program
• Tuition-free education benefits
• Competitive compensation
• Health and insurance benefits
• Market-leading retirement plan
• Employee Stock Purchase Plan
• Free and discounted Spectrum services

Pay

$20.50/hour, with the potential to increase through self-progression programs.

Schedule

Field Technicians work in assigned shifts and varying hours, including evenings and weekends, based on business needs. They start their day from home, driving a company vehicle directly to their first work location.