Field Technician

Responsibilities & Duties

• Maintains relationships with clients by providing service, support, information, and guidance
• Researches and recommends solutions
• Identifies product improvements or new products by staying current on industry trends, market activities, and competition
• Maintains quality service by establishing and enforcing organization standards
• Maintains professional and technical knowledge by attending factory training
• Contributes to team effort by accomplishing related results as needed
• Responsible for troubleshooting, repairs and reconditioning of construction, municipal and highway related heavy equipment and related components
• Always presents a favorable company image in appearance, uniform, language, personal conduct, and while operating a company vehicle
• Larger Diesel Engine repair and servicing
• Construction Equipment Hydraulic systems repair and Servicing
• Construction Equipment Electrical systems repair and Servicing

Qualifications & Skills

• High School Diploma/GED is required
• Trade school degree, or direct industry experience highly desired
• Minimum of two (2) years' full-time heavy equipment experience required
• Please note this "is not" a maintenance position
• Must possess a clean driving record
• CDL preferred; not required
• Possess a respectable set of hand tools to perform the hands-on responsibilities of the position

About the Role

Roland Machinery Company is a family-owned business established in 1958, one of the Mid-West’s leading heavy equipment dealers representing more than twenty-five outstanding manufacturers of construction, municipal, industrial, and forestry equipment; expanding across 5 states and 17 locations.