Field Technician
About the role
Bluebird Fiber is a premier fiber telecommunications provider serving carriers, businesses, schools, hospitals, and other enterprises in the Midwest. For more information, visit bluebirdfiber.com. This is a full-time, benefit-eligible position within a dynamic, growing company.
Requirements
- Minimum of 1 year in telecommunications or equivalent technical training
- College or Technical degree preferred
- Private line broadband installation and maintenance
- DS3/DS1 installation and maintenance
- Sonet/DWDM installation and maintenance
- IP/MPLS fundamentals
- Test equipment proficiency (OTDR, OSA, DS1/3, and Ethernet)
Skills and Abilities
- Willing to work day, evening, night shifts, overtime, call-ins, weekends, and/or holidays as required
- Valid state driver license with clean driving record
- Self-motivated and able to make sound decisions with minimal supervision
- Strong PC skills
- Strong oral and written communications skills
- Multi-task and maintain composure in a demanding work environment
- Telecommunications equipment installation (preferred)
- Cisco or Alcatel Lucent IP Certifications (preferred)
- VOIP Switching and maintenance (preferred)
- Fiber optics splicing and maintenance (preferred)
- SS7/STP support (preferred)
Primary responsibilities
- Receive, monitor, analyze, and resolve network problems in a timely manner with minimal oversight
- Cook up and perform new customer installations for wholesale, enterprise, and colocation customers
- This could include structured wiring, NID installation, and the addition of pluggable cards and jumpers at the Bluebird Fiber locations
- Provide proper documentation of BBF’s network (Site Audit’s, and Inventory Databases)
- Provide installation, test, and acceptance for nodes and collocations into BBF’s network
- Support emergency restoration for aerial and/or buried fiber optic cable in BBF’s network
- Support emergency restoration for BBF’s network equipment
- Maintain BBF colocation facilities and report any observations of damage or violation
- Provide 24x7 network coverage, to include trouble tickets and alarm monitoring at a Tier I level
- Adhere to the rotational on-call schedule to monitor, support, and dispatch as required
Pay
Details about pay are not specified in the job posting.
Schedule
Details about the schedule are not specified in the job posting.
Benefits
Details about benefits are not specified in the job posting.
Qualifications
Details about qualifications are not specified in the job posting.
Skills
Details about skills are not specified in the job posting.
Benefits
Details about benefits are not specified in the job posting.
Pay
Details about pay are not specified in the job posting.
Schedule
Details about the schedule are not specified in the job posting.
Company Culture
To learn more about Bluebird Fiber's company culture, watch this video.