Field Systems/Networking Technician

About the role

The Field Systems/Networking Technician supports engineering development, testing, and validation of connected roadway systems. These systems include radar sensors, cameras, communication devices, power supplies, and surge protection equipment. The role involves maintaining and supporting internal test sites and development infrastructure.

Responsibilities

• Independently maintain assigned test sites used for engineering development, ensuring high uptime and reliability
• Diagnose and resolve common hardware, networking, and configuration issues without requiring engineering intervention
• Successfully perform field installations including device mounting, cabling, and system configuration
• Maintain accurate documentation of site configurations, issues, and changes
• Demonstrate the ability to configure and maintain mobile test platforms (test vehicles) used for development and validation
• Build strong working relationships with engineering and product teams and prioritize work across multiple projects

Requirements

• Strong technical troubleshooting skills
• Comfortable working independently in both field and office environments
• Capable of managing physical systems, networking, and device configuration
• Work closely with engineering and product teams across multiple projects to prioritize and execute field-related work
• Travel to clients and intersections about once a week
• Be onsite in our Springville office when not traveling

Qualifications

• Bachelor’s degree in a technical field plus 10 years of experience in Quality Assurance, or 15+ years of progressive experience in Quality Assurance, including demonstrated leadership of QA teams and ownership of end-to-end QA programs
• Additional Consideration: Recognizes strong, proven expertise in Quality Assurance leadership, program management, and core competencies without meeting every listed requirement or year of experience

Skills

• Experience installing, configuring, or maintaining electronic or networked systems in the field
• Basic understanding of IP networking (static vs DHCP, subnets, connectivity troubleshooting)
• Experience terminating and testing Ethernet or low-voltage cabling
• Ability to troubleshoot hardware, software, and networking issues in real-world environments
• Comfortable working independently for extended periods with minimal supervision
• Strong mechanical aptitude (drilling, mounting equipment, working with tools)
• Ability to work outdoors in varying weather conditions
• Ability to climb ladders and perform pole-mounted installations
• Strong organizational and documentation skills
• Valid driver’s license

Additional Technical Competencies (Preferred)

• Experience with cellular modems, routers, or managed network switches
• Familiarity with firmware updates and device configuration interfaces
• Experience working in industrial panels, control systems, or telecom environments
• Ability to read wiring diagrams and system layouts
• Experience supporting IoT or cloud-connected devices
• Basic familiarity with Linux or command-line tools
• Experience maintaining or configuring mobile or portable test systems
• Experience in industries such as telecommunications, industrial controls, security systems, AV systems, or similar technical field environments
• Industry certifications (e.g., networking, cabling, or manufacturer-specific certifications) are a plus but not required

Role-Specific Ownership Areas

• Test Site Reliability: Maintain and troubleshoot internal field test systems used for engineering development
• Field Installations: Execute installation and commissioning of devices and supporting infrastructure at test locations
• Mobile Test Platforms: Own the configuration, setup, and readiness of company vehicles equipped for field testing
• System Monitoring & Maintenance: Diagnose and resolve issues across hardware, networking, and configuration layers
• Cross-Team Support: Work with engineering and product teams to prioritize and execute field-related work

What Makes Someone Successful in This Role

• Strong, methodical troubleshooting mindset
• Comfortable working alone and making decisions in the field
• Able to move fluidly between hands-on physical work and technical configuration
• Takes ownership of systems and follows through on issues to resolution
• Communicates clearly with engineering teams and provides useful field feedback
• Maintains a high standard of organization and documentation
• Demonstrates curiosity and a willingness to learn new systems and technologies

About Wavetronix

We are the global leader in radar-based vehicle detection technologies. Our purpose is to enable rewarding careers and foster personal development. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. We work in teams, so we look for people who are humble, hungry, and smart.