Field Supt New Installations

About the role

We Elevate... Quality of urban life. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all.

Responsibilities

• Lead and build a high-performing, safe team of 12–20 field technicians by enforcing company quality and safety standards.
• Coordinate daily project schedules, job site readiness walkthroughs, parts/material ordering, and payroll accuracy.
• Monitor installation progress and drive efficiency through consistent site visits and communication.
• Manage manpower levels in partnership with union representatives, resolving employee relations and staffing issues.
• Support sales and project management teams with bid estimates, job progress meetings, and complaint resolution.
• Ensure all installation projects meet contractual, company, and safety requirements.
• Conduct regular site inspections, including physical access to motor rooms, pits, and shaftways, to ensure quality workmanship and safety compliance.
• Implement company and customer requirements for product performance, reliability, and passenger safety.
• Enforce safety best practices and participate in continuous training programs.
• Train and mentor technicians on company processes, tools, safety protocols, and industry standards.
• Foster open communication and teamwork among field staff and union partners.
• Manage daily logistics and resource allocation to optimize project delivery.
• Serve as a liaison between field teams, contractors, sales, project managers, and support functions.
• Work closely with union representatives to maintain positive labor relations.
• Cookordinate with quality, engineering, and service teams during project handovers and customer training.
• Proactively identify and resolve on-site challenges, customer concerns, and operational roadblocks.
• Adapt to shifting priorities and urgent requests from technicians and contractors to keep projects on track.

Qualifications

• 5+ years of technical leadership experience or elevator industry experience preferred
• Bachelor’s degree or equivalent in relevant work experience in the elevator industry, construction industry or related field
• Strong problem-solving, communication and interpersonal skills; ability to manage sensitive employee relations with proven leadership skills
• Proficiency in MS Office suite
• Strong organizational skills and experience managing tradespeople
• Flexibility to be on call
• Adaptability in a fast-paced environment

Benefits

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.

Pay

Commensurate with experience.

Schedule

Varies based on project needs.