Field Support Manager - Fleet

About the role

Elevated, the fastest-growing independent elevator services provider in the nation, is proudly powered by APi Group, a global leader in safety and specialty services. Elevated operates in 58 markets across 22 states, bringing together the industry’s best technicians to deliver exceptional service backed by APi Group's world-class corporate infrastructure. Both Elevated and APi Group share a commitment to creating a people-first culture that focuses on leadership development and professional growth.

Responsibilities

• Fleet Management
  • Manage all aspects of the company's vehicle fleet, including procurement, assignments, maintenance, repairs, licensing, registrations, fuel programs, and vehicle replacements.
  • Monitor preventive maintenance schedules to maximize vehicle uptime and reliability.
  • Ensure compliance with all company policies, regulatory requirements, and safety standards related to fleet operations.
  • Monitor fleet utilization and operating expenses, identifying opportunities for cost savings and operational efficiencies.
  • Coordinate with vendors, dealerships, leasing companies, and service providers to negotiate favorable pricing and service agreements.
  • Maintain accurate fleet records, reporting, and performance metrics.
• Uniform Program Administration
  • Oversee the company-wide field employee uniform program.
  • Manage uniform inventory levels, ordering, distribution, replacement, and vendor relationships.
  • Ensure field employees receive appropriate uniforms in a timely manner and in accordance with company standards.
  • Track program costs and identify opportunities to improve efficiency and service quality.
  • Maintain accurate records of uniform issuance and inventory usage.
• Safety Shoe Program Management
  • Manage and continuously improve the company's safety shoe program.
  • Coordinate with approved vendors to ensure employees have access to compliant and quality footwear.
  • Monitor program participation, expenditures, and effectiveness.
  • Ensure alignment with company safety initiatives and safety requirements.
  • Communicate eligibility, ordering procedures, and program updates to employees and managers.
• Operational Leadership
  • Develop and maintain policies, procedures, and best practices for assigned programs.
  • Create and track key performance indicators (KPIs) related to fleet, uniforms, safety footwear, and tools.
  • Prepare reports and recommendations for leadership regarding program performance, budgets, and improvement opportunities.
  • Collaborate with field leaders, safety personnel, and department managers to support business needs.
  • Manage vendor relationships and negotiate contracts to maximize value and service quality.
  • Support budgeting, forecasting, and expense management for assigned programs.

Requirements

• Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, or a related field preferred.
• 3+ years of experience in fleet management, operations, facilities support, procurement, asset management, or a related field.
• Experience managing vendor relationships, purchasing programs, and operational budgets.
• Experience supporting field service organizations or multi-location operations preferred.
• Strong understanding of fleet management principles, vehicle maintenance programs, and regulatory compliance.
• Knowledge of inventory management and procurement best practices.
• Excellent analytical, organizational, and problem-solving skills.
• Strong negotiation and vendor management capabilities.
• Ability to manage multiple programs and priorities simultaneously.
• Proficiency with Microsoft Office Suite and fleet, inventory, or asset management systems.
• Strong written and verbal communication skills.
• Ability to work independently while collaborating across departments.