FIELD SUPPORT ASSOCIATE (PART TIME)

Location: Saint Louis Public Schools - 801 North 11th Street, Saint Louis, MO 63101

About the role

This position will assist both operations and finance on the office coffee side of the business. You will support billing, customer service, and order management to ensure smooth financial and operational processes.

Responsibilities

• Set up new customer accounts in our billing system.
• Assist customers with questions about their invoices or deliveries and work with operations to address issues.
• Ensure credit cards on file are charged regularly to support the finance collections team.
• Review and send invoices daily via email or physical copies to support the finance collections team.
• Maintain up-to-date equipment records in the system to ensure accurate rental billing.
• Assist operations in placing fresh food orders for office coffee clients.
• Manually key orders when necessary.
• Complete price book increases that occur 1-2 times per year.
• Perform other ad hoc duties as needed.

Must be able to multi-task, meet deadlines, take initiative, problem solve, and communicate effectively with clients via phone and email.

Requirements

• Prior finance and accounting experience is required.

Pay

$18.00 per hour to $20.00 per hour

Schedule

Part-time; Monday through Friday. Hours may vary. More details provided during the interview.

Benefits

Both full-time and part-time positions offer the following benefits:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer:

• Medical, Dental, and Vision coverage
• Life Insurance/AD&D
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Note: This position may include periods of temporary layoff (e.g., winter and summer breaks) when food service needs decline or cease. During these periods, work may be unpaid. Depending on business needs, you may be required to work year-round, potentially at a different location during break periods.