Field Supervisor - MAST

About the role

Under the direction of the Operations Manager, the Field Supervisor directly supervises, coordinates, and assists with the activities of the field service technicians. Works with operations and support groups to anticipate, manage, and provide field leadership for service issues and initiatives, including start-ups, installations, repair, and maintenance needs, and returns. Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own compression equipment. With approximately 1,000 employees, our unmatched expertise and team of highly qualified, certified technicians are backed by more than 70 years of industry experience. At Archrock, we value our people, over and above the generous compensation and benefits we offer. We strive to be good stewards of their careers. Career paths are well defined and room for growth is available to everyone. Employees have the flexibility and support to pursue different roles within the company. And in an operation that has locations across the United States they have the freedom to relocate if they desire.

Responsibilities

• Provide leadership and guidance to field personnel, including technicians and operators, to ensure they are working effectively and safely.
• Partner with Fleet and Supply Chain departments to coordinate trucking for loading and unloading of units.
• Manage and resolve field issues as they arise, including parts and logistics, repair and maintenance, and employee relations.
• Track service records to identify trends with compressor rental packages.
• Manage, monitor, and assist with random and quarterly unit inspections to ensure that all rental assets are inspected with supporting documentation.
• Manage, coordinate, and assist with all start-ups, installation and return of compressor packages.
• Report any potential problems on the units concerning engineering, assembly and/or equipment failure to appropriate departments.
• Monitor, assess, and anticipate human capital needs (i.e., adequate levels of staffing, engagement, and performance) to meet business needs.
• Evaluate, develop, and implement maintenance policies and procedures.
• Inspect, test, and measure completed work, using devices such as hand tools or gauges to verify conformance to standards or repair requirements.
• Perform skilled repair or maintenance operations, using equipment such as hand or power tools, hydraulic presses or shears, or welding equipment.
• Ensure timely completion, accuracy, and integrity of all field related paperwork (i.e., FSRs, daily work orders, expense reports, etc.).
• Troubleshoot and provide training to team members.
• Perform routine inspections of units and ensure they are clean of oil and debris.
• Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.
• Manage and coordinate the on-call schedule for field service technicians.
• Confer with management, sales team, various support groups and customers to identify resource needs and coordinate work activities accordingly.
• Perform other duties as assigned.

Qualifications

• A bachelor's degree in a relevant field (such as engineering) or equivalent work experience.
• Previous experience in the natural gas compression industry.
• Strong leadership and supervisory skills.
• Knowledge of safety regulations and best practices.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and dynamic environment.
• Problem-solving skills and a proactive attitude.

Requirements

Must be fit for duty for the job tasks being performed. Must meet the medical requirements necessary to wear PPE (includes respiratory protection medical requirements) as required by role. Frequently required to display good manual dexterity and to reach with hands and arms. Constantly required to talk and hear.