Field Supervisor - Composite

Duties and Responsibilities

• Promote and comply with all Company and client safety policies and procedures.
• Establish and maintain good working relationships with customers to encourage repeat and referral business.
• Must be able to perform all duties required for field service, composite, or access labor.
• Cookordinate and delegate site activities of all field personnel to achieve deadlines and production goals.
• May work with client to keep the project on schedule and under budget.
• Plan and order necessary materials or equipment to maintain crew productivity.
• Thorough working knowledge of specifications and how they impact the job quality and production.
• Investigate and resolve personnel disputes or customer feedback by making recommendations to center of excellence leader and/or upper management for final action.
• Ensure timely delivery of materials, confirm there is no damage to the materials and verify quantities.
• Document all damage to materials on packing slips, or photograph if necessary.
• Document any change order request from client.
• Monitor paper flow (physical and electronic) to ensure all documents are accounted for, filled out completely, legibly and filed or distributed to the appropriate parties and systems.
• Recommend best practice improvements for safety, quality, production, performance.
• Understand specifications, work instructions, addendums and change orders.
• Must be able to recognize any changes to work plan and track accordingly.
• Perform minor job plans with tasks and levels of responsibility.
• Check quality of completed work.
• Monitor and audit productivity reports, safety documentation and customer forms.
• Work with manager, handle customer complaints immediately.
• Ensure that proper safety equipment is available and being used properly.
• Facilitate and administer technical and safety training directly, through in-house channels or coordinate appropriate 3rd party training required for project personnel.
• Assist manager by appraising work performance of employees and addressing complaints of employees in the field.
• Perform all the above duties on active project assignment and all or portion of the above duties for additional projects working concurrently.
• Any other duties as assigned.

Experience and Qualifications

• Take reasonable care of your own and others' health and safety, demonstrating a strong commitment to zero unsafe behavior related to personnel, customers, and communities we serve.
• Supervise multiple crew leaders or points of contact (POCs) and up to 30 or more employees.
• Considerable knowledge of all relative renewable services tools, machinery methods and procedures.
• Must be able to forecast, monitor and report on general project costing and activities.
• Understanding service methods and best practices, service delivery and customer expectations.
• Demonstrate leadership, leading by example, motivate workers and communicate with workers, subordinates, service managers, senior management, and clients.
• Computer experience with Microsoft office, E-mail, and Internet.
• Ability to work well under pressure and within timelines.
• Read and interpret documents like safety rules, operating and maintenance instructions and procedure manuals.
• Write routine reports and correspondence.
• Speak effectively before groups of customers or employees of an organization.
• Calculate figures and organize project costs and activities into clear and concise reports (daily, weekly, monthly).
• Define problems, collect data, establish facts, and draw valid conclusions.
• Interpret a broad variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Extensive travel throughout the United States (80-100%) depending on project assignments, meetings, and training schedules.