Field Supervisor

Responsibilities

• Conduct daily ride-alongs, route observations, and stop audits (AM/PM) to ensure safe and compliant operations while monitoring on-time performance and identifying operational inefficiencies.
• Verify drivers follow proper student loading/unloading procedures in adherence to federal, state, and district transportation regulations.
• Perform random DOT compliance checks, verify documentation, inspect pre-trip/post-trip procedures and vehicle cleanliness, and monitor proper use of seat belts, student management procedures, and emergency evacuation readiness.
• Provide on-the-spot coaching and immediate written feedback when safety violations or procedural concerns arise, and follow up on performance metrics or operational issues.
• Support new drivers with route-specific training, shadowing, and monitored practice drives while serving as first point of contact for guidance, conflict resolution, and real-time operational support.
• Conduct informal reviews of safe-driving techniques and behavior-management strategies, and support or facilitate safety meetings, refresher trainings, annual recertifications, and track employee compliance for required certifications.
• Respond immediately to road calls, breakdowns, and accidents to ensure student safety, assist drivers, and conduct post-incident checks.
• Complete initial incident reports, gather necessary information for Safety and Operations teams, and ensure timely communication to school districts and company leadership during safety-related events.
• Document observations, coaching notes, and performance issues in required systems, and monitor yard operations to ensure buses are ready, fueled, and staged properly for routes.

Qualifications

• Possession of a Commercial Driver's License (CDL) Class B with Passenger (P) and School Bus (S) endorsements and current DOT Medical Certificate.
• Minimum of two (2) years of relevant industry experience in Safety Department operations, school bus operations, or dispatch.
• Demonstrated knowledge of school bus safety regulations and best practices.
• Basic computer proficiency with G-Suite applications (Sheets, Docs, Slides).
• Proven record of leading teams and implementing new safety programs and initiatives.
• Proficiency with reporting and safety tools including incident reports, Gatekeeper, Netradyne, and camera systems, etc.
• Experience investigating accidents and incidents with completion of all required documentation and reporting.
• Familiarity with accident reporting.