Field Supervisor

Essential Functions

• Communicate with Field Manager, Customer Service Representatives and Port Representatives as necessary to gather information regarding ship arrivals, allocations, special campaigns and priority orders.
• Based on projected work load, schedule appropriate number of employees to insure timely completion, quality and the most efficient utilization of staffing.
• Communicate work assignments to Drivers and Shipping Coordinators and monitor progress toward completion throughout the day.
• Adjust work assignments as necessary to accommodate needs of Port Representatives and other Departments.
• Oversee the off-loading of vehicles to the designated area as instructed by the Field Manager.
• Verify the number of vehicles off loaded and that the purification of the manifest is complete and accurate.
• Keep work crew advised of changing priorities and assignments.
• Plan vehicle movements in a manner that results in minimal wait time for Driver’s and consolidate movement whenever possible.
• Work with other Department Managers to facilitate the efficient processing of units through each department to the satisfaction of Port Representatives.
• Troubleshoot as needed to facilitate the processing of damaged units or other units requiring special attention.
• Provide orientation to new employees or temporary service employees regarding proper vehicle handling procedures, time keeping procedures, hazard communication standards and safe work practices.
• Provide guidance and technical support to crew members on an ongoing basis regarding changing work procedures, safety precautions, etc.
• Provide feedback to employees regarding performance.
• Prepare disciplinary notices and conduct counseling sessions with employees regarding performance deficiencies and/or failure to abide by established procedures and safe work practices.
• Keep Field Manager advised of any performance problems.
• When needed, and with the assistance of Human Resources, select and hire new employees to maintain adequate staffing.
• When needed and as required, participate in management meetings.
• Serve as a role model to other employees in both work performance and adherence to policies and procedures.
• Order supplies as needed.
• Promote the goal of safety and the prevention of on-the-job accidents resulting in injury to employees and property.
• Must have a spotter when backing up vehicles.
• Maintain a safe working environment and follow all policies and procedures regarding safety.
• Perform other duties as assigned.

Minimum Qualifications

• A high school diploma or GED.
• A valid driver's license.
• A Transportation Worker Identification Credential (TWIC Badge).
• Minimum of six (6) months experience in Field Department and working knowledge of specific account procedures.

Preferred Qualifications

• Ability to effectively communicate, understand and follow verbal and written instructions.
• Must possess problem-solving abilities and be detail oriented.
• Must have reliable transportation to and from work.
• Ability to record and verify numbers 17 characters in length.
• Ability to drive both automatic and straight shift vehicles.
• Ability to function within working conditions and physical requirements described above.
• Ability to work assigned hours. Including overtime and weekends as needed.