Field Supervisor

Responsibilities

• Affirmatively ensure that all route schedules or ticket schedules are completed as planned.
• Recommend adjustments to ledgering and sequencing of meter routes to enhance efficiency and minimize costs.
• Satisfactorily resolve customer issues and answer customer questions in accordance with Olameter policies and procedures.
• Escalate issues to Regional Manager or Contract Manager when necessary.
• Provide upper management with daily reports.
• Provide input about staff performance.
• Aids in the hiring, discipline, and termination processes.
• Performs route locating as needed.
• Assists in any workers' compensation and safety investigations when required.
• Performs other duties as assigned in accordance with the specific project.

Requirements

• Valid driver's license.
• Subject to random drug testing in compliance with DOT guidelines.
• Ability to work overtime when duties cannot be performed within a normal work schedule.
• High School Diploma or equivalent.
• Two (2) or more years’ experience as a Locator.
• Previous supervisory experience helpful.
• Strong organizational skills.
• Strong written and verbal communication skills, including the ability to teach and train others.
• Advanced meter reading, technician, or installation skills.
• Computer skills using Microsoft Office and the ability to retrieve and enter information into a handheld device or computer database.

Working Conditions And Hours

• Outdoor work environment.
• Driving company vehicle to and from work sites.
• Normal working hours are 7:30am-5pm, Monday through Friday; weekend work required when needed.
• May be required to walk up to 10-15 miles daily which includes walking at a brisk pace, climbing stairs, and walking on unpaved/rough terrain areas.
• Ability to perform physical duties such as lifting to 50 lbs. unassisted, walking, kneeling, twisting, turning, stooping, reaching, and bending; getting in and out of vehicle.
• Exposed to unknown hazards at resident sites such as dogs. Depending on project, may be exposed to burn or electrocution hazards, or natural gas fumes.

Knowledge And Abilities

• Successfully complete the company’s training program and pass applicable written and field tests.
• Develop a general knowledge of state and local damage prevention regulations.
• Learn and apply safety measures relating to motor vehicle operation and other field-related matters.

Benefits

• Comprehensive Benefits including Medical, Dental and Vision insurance, 401K, Life insurance and short term Disability.
• Affordable coverage available, including single coverage at low or no cost depending on earnings (up to $78/biweekly).

Pay

Compensation is commensurate with experience.

Schedule

Normal working hours are 7:30am-5pm, Monday through Friday; weekend work required when needed.