Field Superintendent Existing Installations

About the role

We Elevate... Quality of urban life. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all.

Responsibilities

• Ensure that maintenance meets Area and Company quality standards and meets all contract requirements.
• Implement customer and Company requirements for quality, performance reliability and passenger safety for each project under his/her supervision.
• Support sales staff in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints.
• Manage ongoing program of project audit so as to assure conformance of performance standards of quality, completeness and safety.
• Develop and implement program of manpower selection, training and performance appraisal essential to productivity and quality improvement objectives.
• Implement route management strategy in support of ensuring uniform application of preventive maintenance procedures while controlling manpower to minimum level.
• Develop spirit of teamwork and dedication to quality improvement among all employees.
• Evaluate and initiate requests for tooling where such tooling would support productivity improvement.
• Maintain and manage pro-active relationships with local IUEC business agent.
• Advise Area management of competitor activity as related to pricing, performance and manpower.

Requirements

• Bachelor’s degree preferred OR 3 years of technical experience in the elevator industry or related field.
• Requires a working knowledge of elevators and escalators to manage and direct field personnel to meet Area goals.
• Must have ability to communicate well, both verbally and in writing and have proven leadership skills.
• The Field Superintendent must have the necessary skills and experience to interpret customer concerns then mobilize the necessary internal resources in a way that customer satisfaction is assured while cost and Human Resources disruption is minimized.
• Must be able to teach the hourly employees the Company's methods of quality, productivity and safety.
• Must be able to persuade the hourly field to follow practices and procedures that will foster teamwork and improve quality and productivity.
• Field Supt must be able to communicate with and influence business agents, inspectors, etc., in resolving disputes.
• Must be able to demonstrate to customers that they are receiving fair value for their expenditures.

Qualifications

• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Knowledge of safety regulations and best practices.
• Experience with project management and quality assurance.
• Ability to manage multiple tasks and prioritize effectively.

Skills

• Technical knowledge of elevators and escalators.
• Leadership and supervisory skills.
• Customer service and problem-solving abilities.
• Project management and quality assurance.
• Communication and interpersonal skills.

Benefits

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.

Pay

• Comprehensive benefits package including medical, dental, vision, 401k, tuition reimbursement, parental leave, and more.

Schedule

• Full-time position with flexible hours to accommodate the needs of the job and the community.