Field Superintendent-Existing Installation

Location: Pittsburgh, PA, United States • Job ID: 92683

About the role

Our elevators, escalators, and moving walks safely transport more than two billion people up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Responsibilities

• Operations Management: Build a safe and effective team environment by leading field technicians to ensure maintenance meets quality standards as well as contract requirements. Coordinate routes, scheduling, ordering parts and verifying payroll accuracy while assuring profitability. Partner with Area/Territory Operations Managers with implementation of company & industry best practices to achieve service financial and delivery metrics.
• Quality and Safety: Perform regular site inspections to deliver exceptional service, maintenance, warranty and repair offerings. Conduct Field Safety Audits at required intervals to ensure technicians understand and follow safe work practices.
• Employee development, planning & logistics: Educate technicians on processes, tools and standards through training and performance programs thereby continuously improving service delivery. Manage logistics and implement preventive maintenance strategies; schedule quarterly customer site visits.
• Collaboration: Collaborate with the local sales team to estimate service orders; maintain relationships with local IUEC business agents and communicate effectively to resolve disputes. Partner with New Installation and Modernization Project Managers during contract conversions to ensure customer satisfaction.
• Problem Solving: Act as a liaison between internal stakeholders and customer to investigate, resolve and address any operational challenges that may arise.

Requirements

• Education: Bachelor’s degree preferred.
• Experience: Equivalent relevant work experience in the elevator industry or other technical field; 5+ years of technical leadership experience preferred.

Benefits

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans — effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement — eligible after 6 months of service.
• Parental Leave — 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

Pay

Base Salary: $102,200 – $127,700. The above represents the typical salary range for this position. Revisions to the range may be considered based on your experience, education, location, demonstrated skills, and alignment with business priorities. Please note that the compensation listed reflects only base salary and does not include commissions or longer-term incentives. Salary range may differ based on the final geographic location of the position.