Field Store Associate
About the role
The Field Store Associate will be primarily responsible for driving and increasing sales at Lowe’s stores. This position will be responsible for engaging customers in the Paint and Pro departments, generating customer leads, implementing effective sales and marketing programs, providing exceptional customer service, and managing merchandising.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Aid customers in person by determining needs and presenting appropriate products and services
- Build productive relationships and trust with wholesale and retail customers
- Maintain Pro customer color files
- Tint and mix products to customer specifications as needed
- Maintain adequate store appearance and inventory best practices
- Maintain adequate appearance of the color wall and back stock
- Build and maintain knowledge of all products to ensure effective customer recommendations
- Facilitate in-person customer connectivity between paint and pro desk
- Provide in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, and paint program execution, including in-store promotional events
- Promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Aid Sales Representatives in generating sales leads by interacting customers
Qualifications
- Minimum Requirements: Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Skills
Preferred Qualifications: Have at least a High School diploma or GED, have at least one (1) year of experience working in a delivery, retail, or customer service position, have previous work experience selling paint and paint-related products, have previous work experience operating tinting and mixing equipment, have a valid, unrestricted Driver's license, able to read, write, comprehend, and communicate in more than one language, able to read, write, comprehend, and communicate in Spanish
Benefits
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Pay
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Schedule
This is a part-time position working weekdays/afternoons/weekends. The schedule is based on business needs and subject to change.