Field Store Associate

Location: Lowe’s Store #734, 3900 Carpenter Rd, Ypsilanti, MI 48197.

About the role

The Field Store Associate drives and increases sales at Lowe’s stores by engaging customers in the Paint and Pro departments, generating leads, implementing sales and marketing programs, delivering exceptional service, and managing merchandising. This is a part-time position with weekday, afternoon, and weekend hours based on business needs.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person by determining needs and presenting appropriate products and services.
• Build productive relationships and trust with wholesale and retail customers.
• Maintain Pro customer color files.
• Tint and mix products to customer specifications as needed.
• Maintain adequate store appearance, inventory best practices, and visual standards of the color wall and back stock.
• Build and maintain knowledge of all products to ensure effective customer recommendations.
• Facilitate in-person customer connectivity between paint and pro desk.
• Provide in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, and paint program execution, including in-store promotional events.
• Promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Assist Sales Representatives in generating sales leads by interacting with customers.
• Train Lowe’s associates on product knowledge and application methods.
• Complete eLearning Modules.
• Ensure HR Cloud trainings are up to date and within compliance.

Requirements

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Qualifications

• High School diploma or GED (preferred).
• At least one (1) year of experience working in a delivery, retail, or customer service position (preferred).
• Previous work experience selling paint and paint-related products (preferred).
• Previous work experience operating tinting and mixing equipment (preferred).
• Valid, unrestricted Driver’s license (preferred).
• Able to read, write, comprehend, and communicate in more than one language (preferred).
• Able to read, write, comprehend, and communicate in Spanish (preferred).

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. We invest in our people through rewards, benefits, and flexibility to enhance health and well-being, career development opportunities, and an inclusive team environment.

Benefits

A general description of benefits offered can be found at http://www.myswbenefits.com/. Benefits include retirement, health care, total well-being programs, and daily commute support.