Field SIU Investigation Property/Casualty - National General
About the role
Drive sales growth by engaging with interested prospective customers, all while working remote. No cold calling—Connect through inbound calls and proactive outbound calls with active insurance shoppers. Enjoy competitive compensation with a base salary + uncapped performance-based incentives. Sell reputable products from Allstate and our family of brands.
Responsibilities
- Enters SIU claim data information into multiple SIU systems
- Reviews investigations with fraud outcomes to validate whether denial is appropriate
- Updates files with investigation outcome, and when no fraud or insufficient evidence is found, returns file to MCO for further handling and settlement
- Conducts complex online data application searches, research, and evaluation
- Conducts complex site inspections, including body shops, medical clinics, loss locations etc.
- Conducts thorough investigations of complex that are potentially fraudulent to determine if payment is warranted, including scene investigations and surveillance as needed
- Validates that the information provided and obtained through investigation is true and accurate and follows up on all possible leads
- Summaries documents and enters into claim system notes, documenting a claim file with notes, evaluations and decision-making process
- Utilizes analytic tools or SIU field intelligence to identify complex claims for investigation and/or for support in the evidence of the fraud and damages
- Researches and responds to complex customer communications, concerns, conflicts or issues
Qualifications
The ideal candidate will have direct SIU experience working for an insurance carrier, along with a strong background in property or casualty investigations, or a solid foundation in law enforcement field investigations. This role requires someone who is comfortable working independently in the field, conducting thorough and detailed investigations, and adapting to changing priorities. Strong attention to detail, investigative curiosity, and the ability to stay organized are essential for success. Candidates must reside within close proximity to service claims in areas south of Baltimore, Maryland, including Fort Meade or Waldorf.
Skills
- Adaptability
- Analytical Thinking
- Documentations
- Evidence Gathering
- Field Investigations
- Insurance Claims Investigations
- Law Enforcement
- Organizing
- Property & Casualty Insurance
- Property Damage
- Surveillance
Benefits
Benefits are not specified in the job posting.
Pay
Compensation is based on experience and qualifications. Base compensation offered for this role is:
- SIU Investigator Cons I: $60,000.00 – 87,400.00/salary
- SIU Investigator Cons II: $62,100.00 – 92,700.00/salary
- SIU Investigator Sr Cons I: $68,500.00 – 104,100.00/salary
Schedule
The schedule is not specified in the job posting.