Field Services|US|Job stage 4

Key Responsibilities

• Perform end-to-end fiber circuit audits across multiple DMARC locations within a single shift
• Clean, scope, and inspect fiber end-faces using industry-standard tools and techniques
• Conduct light level testing using optical power meters and light sources at 1310nm and 1550nm wavelengths
• Identify and resolve fiber contamination issues, distinguishing between contamination and physical damage
• Escalate unresolvable faults following defined escalation procedures
• Log all test results, pass/fail outcomes, and actions taken into a customer-provided mobile/web application
• Scan and validate cable barcodes using Bluetooth scanners (Code 128 standard)
• Confirm polarity using IR cards where required
• Maintain accurate documentation and ensure complete, first-time records with no missing data fields
• Adhere to all ESD, PPE, and site safety requirements

Required Qualifications

• Minimum 3 years of hands-on fiber optic cabling experience in data centers, network rooms, or similar restricted facilities
• Demonstrated experience with LC, MPO/MTP, and SC connector types
• Previous experience performing fiber circuit audits or circuit validations
• Working knowledge of DMARC environments and the technician's role within them
• Ability to distinguish between a contaminated end-face and physical fiber damage without guidance
• Proficiency with one-click cleaners, cassette cleaners, and reel-style cleaners
• Familiarity with proper cleaning sequences for both LC single connectors and MPO multi-fiber connectors
• Solid understanding of pass vs. fail criteria for fiber end-face inspections of ultra-low latency fiber connections
• Experience operating an optical power meter and light source
• Familiarity with expected power levels for multimode and single-mode circuits and ability to flag anomalies
• Working knowledge of IEC 61300-3-35 cleanliness standards is a strong plus
• Demonstrated ability to troubleshoot and resolve failing circuits on the first attempt
• Experience using mobile or web applications to log field test results in real time
• Prior experience working on hyperscale or large-scale data center build or audit programs
• Familiarity with Jira or similar ticketing platforms
• Experience with OTDR testing at 1310nm and 1550nm
• Experience working alongside general contractors or construction teams on active build sites
• Train-the-trainer experience or willingness to transition into a lead trainer role as the program scales

Benefits

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans, or individuals with disabilities.