Field Services|US|Job stage 4

Key Responsibilities

• Perform end-to-end fiber circuit audits across multiple DMARC locations within a single shift
• Clean, scope, and inspect fiber end-faces using industry-standard tools and techniques
• Conduct light level testing using optical power meters and light sources at 1310nm and 1550nm wavelengths
• Identify and resolve fiber contamination issues, distinguishing between contamination and physical damage
• Escalate unresolvable faults following defined escalation procedures
• Log all test results, pass/fail outcomes, and actions taken into a customer-provided mobile/web application
• Scan and validate cable barcodes using Bluetooth scanners (Code 128 standard)
• Confirm polarity using IR cards where required
• Maintain accurate documentation and ensure complete, first-time records with no missing data fields
• Adhere to all ESD, PPE, and site safety requirements

Required Qualifications

• Minimum 3 years of hands-on fiber optic cabling experience in data centers, network rooms, or similar restricted facilities
• Demonstrated experience with LC, MPO/MTP, and SC connector types
• Previous experience performing fiber circuit audits or circuit validations — must be able to describe scope, volume, and outcomes
• Working knowledge of DMARC environments and the technician's role within them
• Ability to distinguish between a contaminated end-face and physical fiber damage without guidance
• Proficiency with one-click cleaners, cassette cleaners, and reel-style cleaners
• Familiarity with proper cleaning sequences for both LC single connectors and MPO multi-fiber connectors
• Solid understanding of pass vs. fail criteria for fiber end-face inspections of ultra-low latency fiber connections
• Experience operating an optical power meter and light source — must be able to walk through a full light level test procedure
• Familiarity with expected power levels for multimode and single-mode circuits and ability to flag anomalies
• Working knowledge of IEC 61300-3-35 cleanliness standards is a strong plus
• Demonstrated ability to troubleshoot and resolve failing circuits on the first attempt
• Experience handling circuits that fail after cleaning attempts and executing next-step escalation decisions
• Comfortable working across multiple failing circuits simultaneously with clear prioritization
• Ability to log field test results in real time using mobile or web applications
• Ability to correct logging errors in ticketing or customer portals
• Able to isolate fault location — DMARC, patch panel, or further down the run
• Experience using Jira or similar ticketing platforms
• Experience with OTDR testing at 1310nm and 1550nm
• Experience working alongside general contractors or construction teams on active build sites
• Prior experience working on hyperscale or large-scale data center build or audit programs
• Familiarity with OTDR testing at 1310nm and 1550nm
• Train-the-trainer experience or willingness to transition into a lead trainer role as the program scales
• Ability to proficiently use the following: Fiber inspection scope and video probe, Optical power meter and light source (1310nm / 1550nm), Wet and dry fiber cleaning solution and cleaners, Bluetooth barcode scanner (Code 128 compatible), IR card for polarity confirmation, Customer-provided laptop and application access
• ESD compliance is mandatory — candidates must be familiar with ESD requirements in data center and network room environments
• Full PPE compliance always required on site
• Ability to complete and pass site orientation prior to starting work
• Prior experience working in restricted or secured facilities strongly preferred

Benefits

Commensurate with experience.

Pay

TBD

Schedule

TBD

Qualifications

Commensurate with experience.

Skills

Not specified.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.

Job Summary

Seeking experienced lead-level Field Technicians to perform structured fiber circuit audits across active data center environments. This is a hands-on, high-volume role requiring precision, technical discipline, and the ability to troubleshoot and resolve contaminated fiber circuits on the first attempt. This is not an entry-level or helper position. Candidates must arrive with demonstrated fiber optics experience and the technical aptitude to be quickly trained on customer-specific tooling and logging platforms.

Job Title

Field Services

Location(s)

Athens, OH

Company Information

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Equal Opportunity Employer

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.