Field Services Technician Level 1

About the role

Silent-Aire is a division of Johnson Controls, specializing in custom solutions for data center customers. We manufacture large-scale equipment like air handling units and modular data centers, focusing on innovation, quality, and tailored solutions.

Responsibilities

• Read and interpret electrical, control and mechanical blueprints, drawings, and other specifications.
• Measure and lay out reference points for installation.
• Assemble and install refrigeration or air conditioning components using hand and power tools.
• Measure and cut piping and connect piping using welding and brazing equipment.
• Start up system and test for leaks using testing devices.
• Recharge system with refrigerant, check and test regulators, calibrate system and perform routine maintenance.
• Troubleshoot, diagnose, and repair a wide variety of heating and cooling/refrigeration equipment/systems.
• Troubleshoot, diagnose, and repair PLC-based Custom Controls designed and built by Silent-Aire.
• Focus on independently achieving general objectives in support of an assigned project.
• Work independently on varied assignments requiring a broad and/or specialized knowledge of refrigeration and HVAC.
• Communicate technical issues to technical and non-technical staff while maintaining a high level of communication with both internal and external stakeholders, customers, contractors, and industry peers.

Requirements

• Valid driver’s license.
• High school diploma or equivalent GED certificate.
• Authoritative knowledge of large-scale mechanical and/or mechanical infrastructure systems.
• Knowledge of architectural concerns, large-scale computer farms, control systems, and large industrial/commercial cooling distribution systems.
• Extensive experience in large-scale technical operations and problem-solving leadership with limited oversight.
• Excellent communication skills, attention to detail, and ability to create work product with highly accurate results.
• Split time between interfacing with customers in the field and working with manufacturing teams to optimize products.
• Work with design, quality assurance, and manufacturing engineering teams to provide continual feedback from customers.

Qualifications

• Valid passport/driver’s license.
• Knowledge of operating principles of various types of cooling/refrigeration equipment and systems.
• Knowledge of electricity and electrical and solid state control systems.
• Knowledge of safety practices and building codes.
• Customer service skills.
• Experience with start up and commissioning responsibilities at customers facilities.
• Ability to read, understand, and work from blueprints, specifications, and schematics.
• Ability to maintain required records and prepare reports.

Skills

• Registered refrigeration/HVAC tech, controls tech, Electrician Journeyman or related tradesperson.
• Aptitude and communications skills related to acting independently.
• Technical and working knowledge of internal and industry design and construction codes and standards.
• Proven planning, organizational, problem solving, decision-making abilities.

Benefits

• Competitive pay.
• Paid vacation/holidays/sick time - 10 days of vacation, 10 paid holidays, and sick time each year.
• Comprehensive benefits package including 401(K) with match as well as insurance coverage that starts on day one (medical, dental, and vision care).
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.