FIELD SERVICES TECHNICAL COORDINATOR 1 - 08252026-80397

About the role

The Field Services Technical Coordinator 1 supports Project Teams and Regional Operations by providing expertise in the review and finalization of projects to support the Materials Certification program in the delivery of TDOT's transportation infrastructure.

Responsibilities

• Support Project Teams and the efficient delivery of TDOT's Work Program by assisting in the timely and accurate review of the sampling, testing, and reporting for Operations projects.
• Serve as a TDOT materials specifications & testing requirements subject matter expert (SME) and assist with any project records issues from TDOT Construction, contractor, supplier, or producer perspectives.
• Integrate Quality Management into all deliverables to assist in ensuring project oversight complies with the Code of Federal Regulations, applicable State of Tennessee statutes, and TDOT specifications.
• Assist in determining appropriate corrective actions for any defective materials found during records finalization and closeout process.
• Affirmatively assist in the review of the project records for sampling, testing, and analyzing of infrastructure products and their producers' facilities, laboratories, methods, and quality control measures.
• Affirmatively assist in determining appropriate corrective actions for any deficient products, methods, or quality control outcomes.
• Remain current on national best practices and assist in providing instruction and mentoring to TDOT employees, contractors, consultants, suppliers, and producers; provide technical assistance and guidance to Regions and other TDOT offices as needed.
• Participate and assist in the development and completion of Field Services deliverables and ensure they are consistent, predictable, and repeatable to provide high levels of achievement, mitigation of risk, and an established track record of success.
• Provide exceptional customer service to both internal and external customers, exercising effective listening skills, providing prompt responses, maintaining complete and accurate documentation, and communicating effectively.

Qualifications

• An associate or bachelor's degree in a related field of study and three (3) years of demonstrated competency in a related technical discipline.
• OR Education equivalent to graduation from high school and five (5) years of demonstrated competency in a related technical discipline.

Skills

• Knowledge of the Tennessee Manual on Uniform Traffic Control Devices (MUTCD).
• Knowledgeable in laboratory safety procedures.
• Knowledgeable in required environmental procedures.
• Knowledgeable in administering contracts.
• Skilled in report and form writing.
• Highly skilled in the use of objective thinking by focusing on relevant details and weighing the outcomes of different options to make decisions and resolve issues.
• Ability to communicate effectively.
• Ability to follow verbal and written instructions.
• Ability to use computers and applicable programs, applications, and systems.
• Ability to recognize and take precaution for potential hazards.
• Ability to maintain effective work relationships with individual and groups, both internal and external.
• Ability to provide tailored instruction and teaching methods that accommodate the differing learning styles of others.
• Ability to analyze a process and offer actionable feedback on how to improve the process effectiveness, quality, and efficiency.
• Ability to effectively manage multiple tasks simultaneously.
• Ability to set and manage timelines and priorities to complete the work that has been assigned.
• Ability to provide strong customer service to internal and external customers.

Benefits

• Starting salary of $5,119 monthly / $61,428 annually.
• Eligible to work from home two (2) days a week and must report to the office three (3) days, after an initial training period.

Pay

• $5,100.00 - $6,373.00 Monthly
• $61,200.00 - $76,476.00 Annually

Schedule

• Where a position requires a CDL, you must pass a drug test prior to employment.
• Commercial drivers and safety impact employees will be subject to additional drug and alcohol testing during employment.
• Incorporating overtime, weekends, and night shifts into their schedules as work schedules dictate.
• Extended durations outdoors in extreme weather conditions.
• Working in and around construction and vehicular traffic.
• Walking on uneven terrain.
• Climbing ladders and construction scaffolding.
• Carrying equipment and samples in excess of 25 pounds.
• Driving long distances are required as part of daily duties.
• Performing work in which personal protective equipment will be required to be worn.