Field Services Tech II - OT West

RWE Americas, LLC To start as soon as possible, full time, permanent Functional area: IT / Digital; Operations & Maintenance Remuneration: Non-Exempt The OT Field Services Tech II is an experienced field-based technical professional responsible for independently performing troubleshooting, corrective maintenance, repairs, functional testing, and field implementation activities for Operational Technology (OT) systems supporting RWE’s power-generation assets. Working within defined processes and approved procedures, the role addresses moderately complex faults involving OT field devices, communication links, basic network-connected equipment, and power supplies. The Tech II interprets OT diagrams, network drawings, wiring schematics, equipment manuals, and device parameters to diagnose issues and implement practical technical solutions. The role coordinates field activities with Operations, OT support, Engineering, project teams, and vendors, including access arrangements, outage windows, planned maintenance, and small equipment modifications. The Tech II supports commissioning and operational handover by verifying installation, connectivity, configuration, and functional performance; maintains accurate work and asset documentation; contributes feedback on recurring issues and improvement opportunities; and provides informal guidance to junior technicians in safe work practices, troubleshooting, and documentation standards. Role Responsibilities: Troubleshooting and Incident ResolutionIndependently troubleshoot, repair, and perform corrective maintenance on OT field systems, including field devices, local control panels, communication links, basic network-connected equipment, and power suppliesDiagnose moderately complex faults involving multiple components or intermittent issues within a single systemUse OT diagrams, basic network drawings, wiring schematics, equipment manuals, device parameters, logs, and standard test equipment to identify faults and recommend solutionsPrioritize work based on safety, operational impact, equipment criticality, and available access or outage windowsEscalate complex, cross-system, cybersecurity, or recurring high-impact issues to OT, Engineering, Operations, or vendor specialists as appropriateProvide clear updates on work status, technical findings, risks, and required follow-up actionsMaintenance Execution and ChangesExecute approved device replacements, repairs, configuration updates, and routine communications maintenance in accordance with site procedures and change-management requirementsReview assigned work packages, risk assessments, procedures, test steps, and required materials before beginning workCoordinate field access, outage windows, tools, spare parts, and standard vendor support with Operations and OT support teamsPerform functional testing after maintenance or approved changes, including connectivity, operating parameters, communications, and handover to OperationsStop work and escalate when unsafe conditions, unexpected technical issues, or unapproved scope changes are identifiedCommissioning and Project SupportSupport commissioning of new equipment, replacements, and small site modifications under the direction of Engineering, Project Management, OT, or senior Field Services personnelVerify field installation, labeling, connectivity, basic configuration, and functional performance against approved drawings, procedures, and work instructionsParticipate in pre-commissioning checks, functional testing, punch-list resolution, and operational handover activitiesIdentify field constraints, installation deviations, documentation gaps, and maintainability concerns, escalating them to the appropriate lead or project representativeSafety and ComplianceFollow and promote RWEA safety procedures, including lock-out/tag-out (LOTO), site-access protocols, electrical-safety requirements, PPE, toolbox talks, pre-job briefings, and risk assessmentsMaintain a safety-first approach in all field activities; production schedules and technical urgency do not take priority over safe executionStop work and immediately escalate unsafe conditions, inadequate controls, or conditions outside the approved work scopeEnsure work is performed in compliance with site operating requirements, approved procedures, and applicable cybersecurity and asset-management controlsCoordination and CommunicationCoordinate independently with plant and control-room Operations, OT support, Engineering, and vendors for standard troubleshooting, maintenance, and planned field activitiesSupport outage coordination and access planning to reduce downtime and production impactAttend pre-job briefings, outage coordination meetings, and post-job reviews as requiredProvide practical field input regarding workability, safety, equipment condition, and execution risksSupport vendor and contractor activities by confirming site requirements, safety expectations, work quality, and documentation needsDocumentation and Asset ManagementExecute assigned field work orders and accurately document completed activities in designated maintenance and asset-management systemsMaintain accurate equipment status, location, serial-number, configuration, and condition informationRecord equipment installed, removed, replaced, modified, tested, or returned to serviceDocument test results, defects, deficiencies, outstanding actions, and handover detailsUpdate applicable drawings, wiring information, equipment records, commissioning checklists, and as-built documentation in accordance with established processesTechnical CoachingProvide informal guidance to Field Services Tech I and less-experienced technicians in safe work practices, basic troubleshooting, use of field documentation, and documentation standardsShare practical knowledge of site-specific OT architectures, field devices, local panels, field buses, communication protocols, and maintenance practicesContribute feedback for updates to work instructions, maintenance procedures, troubleshooting guides, and test stepsSupport a consistent approach to safe, accurate, and reliable field execution across sites Job Requirements and Experience: Technical vocational training, associate degree, bachelor’s degree, or equivalent experience in electrical technology, instrumentation, industrial automation, IT, computer engineering, electrical engineering, or a related disciplineMinimum 1 year of IT, networking, controls, instrumentation, electrical work, industrial maintenance, telecommunications, utilities, manufacturing, energy, or a related technical field; equivalent combinations of education, training, internships, and experience may be consideredMinimum 2 years of OT field, industrial maintenance, critical-infrastructure, telecommunications, data-center, utility, manufacturing, energy, or similar experience; equivalent experience may be consideredBasic experience supporting installation, maintenance, inspection, repair, or replacement of technical or industrial equipment is preferredFamiliarity with OT field devices, local control panels, communication links, basic networking equipment, power supplies, instrumentation, or similar systems is preferredAbility to follow established troubleshooting procedures, work instructions, wiring diagrams, equipment manuals, and checklists with guidance from experienced personnelBasic ability to use common hand tools, field test equipment, and diagnostic tools safely and correctlyExperience or familiarity with documenting completed work, test results, equipment status, and identified defects in maintenance, asset-management, or service-management systemsAbility to support equipment replacements, routine maintenance, inspections, functional testing, and post-maintenance verification under approved proceduresBasic understanding of safe work practices, including PPE, lock-out/tag-out (LOTO), electrical safety, site-access requirements, pre-job briefings, and risk assessmentsWillingness and ability to work under direction, follow approved processes, escalate unfamiliar or complex issues, and develop technical capability through on-the-job training and mentoringStrong interpersonal skillsDemonstrated desire to learn about the Company and the renewables spaceExcellent proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook) and TeamsExcellent communication skills, and ability to meet deadlinesStrong organization skills and ability to work on multiple tasks and deliverablesAbility to multi-task, while working independently and as part of a teamMotivated self-starter, goal-oriented, and strong problem-solving abilitiesResponds well to direction, is easy to challenge and develop, and is coachableComplexity and problem solving: Resolves moderately complex OT field faults, including intermittent or multi-component issues within a single system; identifies recurring issues and suggests improvementsTechnical knowledge: Applies knowledge of OT field devices, communication links, local panels, basic networking, power supplies, and site-specific OT architecturesDocumentation and technical interpretation: Interprets OT diagrams, schematics, manuals, and device parameters; documents work, test results, asset updates, and follow-up actionsCollaboration: Coordinates independently with Operations, OT support, Engineering, project teams, and vendors for standard troubleshooting, maintenance, outages, and field workOwnership and judgment: Executes assigned work within approved processes, completes verification and handover, and pauses or escalates when issues fall outside scopeSafety and compliance: Follows RWEA safety procedures, LOTO, electrical-safety requirements, PPE, site-access controls, and risk-assessment practicesCommissioning and implementation: Supports commissioning, replacements, and small modifications by verifying installation, connectivity, configuration, and functional performanceCoaching and knowledge sharing: Provides informal guidance to junior technicians and shares field feedback to improve procedures, work instructions, and troubleshooting methods Travel Requirements Approximately 50% travel, depending on project and operational requirementsRegional and national travel, including overnight and multi-day assignmentsTravel for commissioning, upgrades, preventive and corrective maintenance, troubleshooting, and outage responseShort-notice travel may be required for critical incidentsValid driver’s license and ability to operate a company or rental vehicle required Work Environment: The role supports wind, solar, battery energy storage, thermal, hydro, and other generation facilities, including substations, control houses, communications shelters, equipment rooms, outdoor electrical areas, and remote or unmanned locations. Work may involve extreme weather, energized electrical equipment, industrial machinery, restricted-access areas, ladders, confined or physically restrictive spaces, and extended travel. Applicants must be legally authorized to work in the United States. RWE Americas is unable to sponsor or take over sponsorship of employment visas at this time. Pay range: The hourly base salary range for this position in California is $35.58 - $48.08. The listed salary range represents our good faith estimate for this position and represents the range for new hire salaries across all U.S locations. Please note that the salary information is a general guideline only. RWE considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s education & work experience, training & certifications, and key skills as well as market and business considerations at the time of the offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary. Apply with just a few clicks: ad code 93803. Any questions? Contact HR: rwe_americas_recruiting@rwe.com We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. RWE Americas, a subsidiary of RWE, is a US-based energy company that is helping to meet the growing demand for energy across the United States. Backed by RWE’s 125-year global legacy of managing diverse power assets, RWE Americas operates approximately 13 GW of power projects across 27 states. With a talented workforce of 2,000 employees, RWE Americas develops, constructs and operates wind, solar and battery storage projects that safely deliver affordable, reliable electricity to our customers. Committed to responsible development, RWE Americas invests in local and rural communities, creating jobs and partnering with stakeholders to support and strengthen the places where we live and work. Learn more about how RWE Americas is generating impact at americas.rwe.com. At RWE Americas, we foster a culture defined by our Essential Behaviors – Have Courage, Create Impact and Actively Collaborate. We encourage bold thinking and continuous learning, and we value ownership, resilience and inclusion in everything we do. When you join us, you become part of a team that supports your development, respects your contributions and celebrates shared success. This is a place where you can grow your career and make a meaningful difference.