Field Services Team Lead - Auburn, WA
Your Role at Baxter
In addition to the responsibilities below, the Team Leader will at times be required to complete tasks and responsibilities outlined in the Field Service Technician I & II job descriptions as the needs of the business require. This job is a leadership role which will oversee work distribution to all Service Center employees.
Responsibilities
- Complete all required safety and compliance learning modules on a timely basis and complete medical testing in a timely manner.
- Safely operate a fleet vehicle ranging in size from a cargo van to a 26,000 pound truck.
- Lift and carry up to 65 pounds using appropriate processes and safety procedures.
- Lead and conduct training on Baxter portfolio products and services at the service center, territory, and area levels.
- Perform complex repairs on medical products beyond simple and minor cosmetic repairs or component replacements.
- Perform routine cleaning and maintenance procedures on various medical products, including pre-installation maintenance, and modification procedures.
- Visually, audibly, and manually inspect Baxter products for electrical, mechanical, hydraulic, pneumatic, or cosmetic problems requiring adjustment or repair.
- Coordinate daily work assignments, oversee and engage in field and warehouse activities, and manage accurate on-site inventory.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- High School Diploma or GED
- Applicable technical or trade school training preferred
- 3+ years working with medical devices/FDA regulated products in a hands-on environment preferred
- Adapts to new technologies and comfortable with the Microsoft Office Suite of products
- Valid driver's license and driving record that meets company standards and state requirements
- Ability to acquire and maintain a DOT physical card required
- Schedule flexibility/on-call
Pay
This position has a base hourly/salary range of $72,000 to $99,000. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in role, business line, and geographic/office location.
Benefits
- Medical and dental coverage that start on day one
- Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
- Employee Stock Purchase Plan (ESPP) with the ability to purchase company stock at a discount
- 401(k) Retirement Savings Plan (RSP) with options for employee contributions and company matching
- Flexible Spending Accounts
- Educational assistance programs
- Paid holidays
- Paid time off ranging from 20 to 35 days based on length of service
- Family and medical leaves of absence
- Paid parental leave
- Commuting benefits
- Employee Discount Program
- Employee Assistance Program (EAP)
- Childcare benefits