Field Services Supervisor

What’s in it for You

• Competitive Salary: $21.00 / hour
• Work Site Location: Toledo, OH
• Set Schedule: Schedule is flexible, 40 hours / week (Some days, some evenings)
• Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
• Career Growth: Career growth opportunities at GardaWorld
• Travel: Daily visits to client sites within the market.

Your Responsibilities as Field Services Supervisor

• Supervise daily security services to ensure high standards.
• Build and maintain strong relationships with clients and employees, acting as the main point of contact.
• Meet regularly with clients to address issues, provide updates, and ensure satisfaction.
• Participate in recruiting, training, and developing staff.
• Visit and inspect supervisors and security officers to ensure compliance and proficiency.
• Maintain thorough knowledge of post specifications, emergency procedures, and client policies.
• Affix staffing schedules, budgets, and payroll.
• Ensure compliance with all regulations, contracts, and agreements.
• Recommend improvements for efficiency and service quality.
• Follow progressive discipline for corrective actions.
• Perform other duties as assigned.

Your Qualifications

• Authorized to work in the United States
• A high school diploma or equivalent
• A minimum of one (1) year of management experience
• Must have reliable transportation for travel to various client sites
• A valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards
• Availability for duties on an as-needed basis outside standard working hours
• Ability to work independently with minimal supervision

Your Skills and Competencies

• Threat assessment & risk management
• Incident response & emergency procedures
• Security technology proficiency (CCTV, access control, alarm systems)
• Problem Solving & Conflict Resolution
• Active listening & rapid responsiveness
• Knowledge of industry regulations, contracts, and policies
• Attention to detail, & reporting accuracy
• Motivation & team engagement skills
• Continuous quality improvement mindset