Field Services Senior Technician (M)

Unified Scale-Schedule A/Grade 016-FEU-OP, 260-day contract, full-time, monthly pay.

About the role

Performs the most highly skilled electronic, electrical, and mechanical technical tasks required to install, troubleshoot, repair, test, and maintain a broad range of complex information technology systems and equipment such as security systems.

Responsibilities

• Performs as a working leader and field expert for one or more section disciplines for a team of service technicians.
• Carries out the most highly technical electronic, electrical, and mechanical installation, troubleshooting, testing, maintenance, and repairs on a broad range of equipment which may include:
  • Security, fire alarm, telephone, and cable television systems
  • Various school access and control systems such as keyless entry, clocks and bells, and public address systems
  • Computer and related accessory hardware
  • In-building local area network connectivity
  • Sound support systems and audiovisual systems
  • Facsimile machines
• Modifies existing equipment and installs new equipment.
• Oversees assigned teams and serves on ad hoc teams for special projects, as requested.
• Visits schools on a scheduled or requested basis.
• Confers with school personnel to give/receive information and resolve maintenance problems.
• Checks and tests operating condition of equipment and performs preventative maintenance and repairs.
• Decides nature and scope of repairs or recommends disposal; makes repairs at site or in the shop.
• Requisitions needed parts and components.
• Keeps records and makes reports.
• Assists with the supervision and oversees work performed by a large team of technicians.
• Assigns staff to repair or correct problems, and measures results.
• Creates structured management reports with common desktop administrative software.
• Provides instruction to school personnel in the care and operation of equipment.
• Performs related duties as required or assigned.

Requirements

• Any combination of education and experience equivalent to graduation from high school or possession of a General Equivalency Diploma (GED) certificate.
• Four (4) years of experience in information technology systems and equipment (electronic, electrical, and mechanical), two (2) years of which shall have been in a leadership role.
• Advanced degree(s) beyond the minimum degree requirement in a relevant field may be considered for some experience.
• Possession of an appropriate, valid motor vehicle operator's license with a good driving record.
• May be required to perform shift work, accept call-back overtime or regular overtime, and/or agree to assume a stand-by status.

Qualifications

• Knowledge of a broad array of procedures, practices, tools, test devices, and equipment involved in the operation, testing, troubleshooting, maintenance, installation, and repair of information technology systems and equipment (electronic, electrical, and mechanical).
• Ability to effectively lead teams in multiple projects.
• Ability to read, interpret and explain instructions, diagrams, blueprints, and manufacturer's manuals.
• Ability to keep records and make reports using desktop administrative software.
• Ability to communicate effectively, both orally and in writing.

Preferred

• Advanced training in electronics and/or data communications.

Work Environment / Physical Requirements

• This job requires strength, agility, dexterity, and visual acuity to perform all tasks.
• While performing the duties of this job, the employee must adhere to all site safety regulations and may be required to regularly stand, sit, walk, bend, climb ladders, and/or kneel.
• There may be exposure to extreme heat and cold, outdoor environments, heavy equipment, moving machinery, fumes, toxic or caustic chemicals, and loud noises.
• This job requires lifting up to 25 lbs., periodically lifting/moving up to 50 lbs., and occasional lifting/moving up to 100 lbs. alone or with assistance.

Pay

$70,579 - $122,118