Field Services Rep

Job Summary

Under supervision, implement the Medline ReNewal Reprocessing Program to help ensure client staff acceptance and follow-through with procedures.

Core Job Responsibilities

• Oversee preparation and shipment of materials, ensuring proper labeling and organization.
• Identify reprocessable items and recommend cost-saving opportunities.
• Provide on-site support, addressing workflow issues and assisting with process improvements.
• Educate and train staff on program benefits and best practices through group sessions and one-on-one discussions.
• Support training initiatives using digital tools and reporting platforms to share performance insights.
• C Conduct scheduled facility visits, assist with onboarding, and gather feedback to enhance program effectiveness.

Basic Qualifications

• Education: High school diploma or equivalent.
• Certification/Licensure: Current valid driver's license, vehicle insurance, clean driving record, and ability to travel in own vehicle to designated facility if within driving distance. Credentialing/hospital certification to access assigned facilities required.
• Relevant Work Experience: At least 1 year of experience in a hospital or operating room setting. Experience communicating technical information to non-technical audiences, providing customer service to internal and external customers, and accomplishing tasks in an optimum order based on time, importance or other criteria.
• Physical Requirements: Regular lifting at least 30 lbs. Ability to work on extended and/or "odd" or "on call" hours as business needs dictate. Travel up to 80% of the time for business purposes (within state and out of state).

Additional Experience

• Communicating technical information to non-technical audiences.
• Providing customer service to internal and external customers, including meeting quality standards for services and evaluating customer satisfaction.
• Accomplishing tasks in an optimum order based on time, importance or other criteria.

Anticipated Salary Range

The Anticipated Salary Range For This Position is $19.75 - $28.75 Hourly. The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

Benefits

• Health insurance
• Life and disability insurance
• 401(k) contributions
• Paid time off
• Employee Assistance Program
• Employee Resource Groups
• Employee Service Corp

About Medline

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.