Field Service Rep

Career Area

Product Support

About the Role

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Responsibilities

• Installs, maintains and troubleshoots equipment at the customer's location using a set of tools, parts and technical diagrams.
• Customer service assignment include on-site preventive maintenance and inspection service work, call-out services and commissioning activities on turbomachinery and package systems.

Requirements

• Pass a Department of Transportation (DOT) drug screen and a physical fitness evaluation.
• Clean Driving Record (this includes no moving violations within the last 12 months, no "2 point" violations within the last 3 years, and no DUIs within the last 7 years).
• Be able to obtain a legal Transportation Worker's Identification Credential.

Qualifications

• Pass a physical exam and obtain OGUK (offshore) certification by Solar-approved physician if necessary.
• Have a degree or equivalent experience desired.

Skills

• Service Excellence
• Initiative
• Problem Solving
• Mechanical Maintenance - Power Supply
• Mechanical Maintenance (Oil and Gas)
• Programmable Logic Controller (PLC)
• Troubleshooting Technical Problems

Benefits

• Competitive Compensation Packages (65k-85k not including OT)
• Travel, Company Truck, Gas Card, Meals/Lodging ALL included
• Medical, dental and vision coverage starting day 1
• Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
• 401(k) Savings Plan including company match
• Health savings account (HSA)
• Flexible spending accounts (FSAs)
• Short and long-term disability coverage
• Employee Assistance Programs
• Voluntary Benefits and Employee Discounts
• Career Development
• Incentive bonus
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

Pay

Pay Range: $59,738.00 - $89,606.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.