Field Services Engineer

Responsibilities

• Travel to customer and partner sites throughout the Mid–Southern California region (and occasionally beyond) to perform on-site troubleshooting, diagnosis, repair, and preventive maintenance of EV charging stations
• Diagnose and repair electromechanical failures using test equipment, multimeters, and hand tools; identify root causes and implement durable fixes to minimize repeat service calls
• Configure and update software settings on EV chargers in the field, including communication capabilities, charging parameters, and network connectivity (Wi-Fi, cellular)
• Serve as the primary point of contact on-site for customers and property managers in your region; communicate repair status, estimated timelines, and next steps in a clear and professional manner
• Manage a company service vehicle, including stocking and organizing replacement parts, tools, and consumables needed for scheduled and unscheduled service calls
• Document all field service activity accurately in the work order and ticketing system, including parts used, labor performed, photos, and resolution notes, to maintain complete service records
• Cook up with the Field Service Lead and support team to escalate complex issues, request parts, and ensure timely resolution of open service tickets

Requirements

• 2+ years of hands-on field service, electrical, or electromechanical repair experience preferred
• Valid driver's license with a clean driving record; must be comfortable driving a service vehicle to multiple sites per day across the region
• Proficiency with test and diagnostic equipment including multimeters, cable crimpers, and wire strippers; working knowledge of both building electrical and low-voltage wiring required
• Willingness and ability to travel extensively — up to 75% of working time in the field, including occasional overnight travel for sites within or outside of the region
• Strong customer-facing communication skills; ability to represent the company professionally when on-site at customer locations, including commercial properties and multi-family residences
• Experience with network infrastructure (Wi-Fi routers, cellular modems, switches) for field configuration and connectivity troubleshooting is preferred
• Comfortable with mobile devices, laptop computers, and web-based field service management software for scheduling, dispatch, and work order completion
• Flexibility to work varied schedules, including occasional evenings and weekends, to respond to urgent field service needs and minimize charger downtime for customers

Benefits

• Medical, dental, and vision insurance
• Paid holidays and paid time off
• Participation in Electric Vehicle Incentive Program
• Participation in Company 401(k) Plan

Our Hiring Process

• AI Interview (within 48 hours of applying)
• Recruiter Call
• Client Interviews
• Offer

Why Join

• Opportunity to work with cutting-edge technologies and innovative projects
• Collaborative and inclusive work environment
• Professional development and growth opportunities

Contact Information

To apply for this job, please follow the instructions provided in the application form.