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Jobs · Engineering · California

Field Service Technician - San Luis Obispo

MITER Brands · Sacramento, CA · 2 wk ago
Engineering$26.78/hrFull-time

About the role

Milgard Windows and Doors, part of the MITER Brands family, is seeking a skilled and customer-focused Field Service Technician to join our team based in San Luis Obispo, CA. This role services a regional territory from Santa Maria to Paso Robles, offering a strong opportunity to connect with customers across the Central Coast.

Responsibilities

  • Diagnose and repair window and door product issues in the field
  • Troubleshoot service concerns and determine root causes (installation, product, or performance-related)
  • Perform repairs, adjustments, and part replacements
  • Serve as the primary technician on service calls, ensuring timely and professional resolution
  • Communicate clearly with customers to explain issues, solutions, and product care
  • Accurately document service visits using company systems and mobile tools
  • Follow work orders, schedules, safety protocols, and company standards
  • Maintain clean and organized service vehicles, tools, and work areas
  • Ensure customer homes and job sites are left clean and restored
  • Manage and track parts inventory as needed
  • Develop knowledge of MITER Brands product lines, installation methods, and warranty standards

Qualifications

  • A high school diploma or GED
  • Experience in window/door service, installation, carpentry, glazing, construction, or related field (level will be determined based on experience)
  • Strong troubleshooting skills and mechanical aptitude
  • Ability to work independently and problem-solve in the field
  • Proficiency with hand and power tools
  • Excellent customer service and communication skills
  • Comfortable using mobile devices (iPad/tablet) for documentation and scheduling
  • Basic computer skills (email, data entry)
  • Valid driver’s license with a safe driving record
  • Bilingual English/Spanish skills a plus

Benefits

At MITER Brands, we offer a comprehensive benefits package including competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Additionally, we provide health and wellness benefits such as medical, dental, vision, and mental health support, along with financial protection plans like life insurance, disability insurance, and more. We also offer team member discounts and opportunities for professional development.

Pay

$26.78/hour (depending on experience)

Schedule

Monday through Friday, starting at 6:00 a.m.

Company Information

MITER Brands, home to trusted names like Milgard Windows & Doors, MI Windows & Doors, and PGT Innovations, is one of the nation’s largest suppliers of high-quality vinyl windows and patio doors. With manufacturing facilities across the U.S., we are proud to serve our customers with integrity, innovation, and excellence.

Equal Opportunity Employer

We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law.

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