Field Service Technician San Diego, CA (Escondido)

Job Description

As a Field Service Technician I with BearCom, you will be involved in the installation and support of wireless communications systems. Our Technicians are the heart of every service location, and we rely on their expertise in the delivery of the best service and solutions for our customers. The ideal candidate will provide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs.

Create Basic Programming Code
plugs (less than 12 channels)
Basic Mobile Installations (Radio, Antenna, Modem, DC-DC Converters)
Troubleshoot and Repair Defective Two-Way Radios and Other Wireless Equipment (Radio, Power Supply, Antenna, Etc.)
Some Regional and/or Overnight Travel and On-Call Hours May Be Required

Preferred Qualifications

• Basic Electronics Background (12V and/or Low-Voltage System)
• RF/Telecommunications/Networking Experience a Plus
• Proficient in MS Office Suite (Outlook, Word, Excel)
• Must Have Valid Driver’s License

Qualifications

• 3+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment in the 2-way radio wireless and /or communication field.
• Extensive knowledge and understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems.
• Ability to interpret schematics, blueprints, and diagrams.
• Knowledge of battery backup systems, base stations, repeaters, multicouplers, and duplexers, TCP/IP principles and NIC programming.
• Proficiency in operating various test equipment including but not limited to, spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters.
• Proficiency in designing, troubleshooting, and installing Distributed Antenna Systems (DAS) and Bidirectional Amplifier (BDA) systems.
• Proficiency with MS Office Suite, such as Microsoft Word and Excel.
• CET Certification a plus.
• Journeyman level must be attained within 6 months of employment.
• Associate degree in Electronics Technology or equivalent.
• Motorola Astro 4x-7x training providing support for various system operations.
• Certification in various Astro 25 products (Quantar, GTR8000, MCC5500/7500, etc..).
• Certification in various MotoTRBO products and systems (Connect+, Capacity+, Linked Capacity+, IP Site Connect, Capacity Max etc.).
• Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level.
• Security Clearance preferred.

Benefits

• Hightly Competitive Compensation
• Medical, Dental, and Vision Insurance
• Company-Paid Life, Short/Long-Term Disability Insurance
• Paid Holidays
• Generous Paid Time Off
• Matching 401k Plan
• Use of Company Vehicle
• Employee Referral Bonus
• Tuition Reimbursement

About BearCom

Largest Distributor of Wireless Voice, Data, and Video Solutions in North America
40+ Years Industry-Leading Experience
Partnerships with Motorola, JVC Kenwood, Avigilon, +More
75+ Branches Across North America