Field Service Technician (Road Building and Minerals)

About the Role

Be the expert customers rely on, where they need you most. We’re hiring a Field Service Technician who thrives in independent roles and brings deep equipment knowledge and strong customer service skills to every job. At RDO Equipment Co., you’ll get the tools, training, and support to succeed in the field. Your ability to build relationships and solve problems on-site is essential.

Up to $10,000 Sign-On Bonus for a Limited Time Only! Exclusive Offer for Experienced Diesel Technicians* (*Terms and Conditions Apply).

Pay

$34 – $51+ / hour

Competitive wages and a profit-sharing program to match your skills and experience. Tool reimbursement program included.

Benefits

• Comprehensive benefits package that supports your well-being
• Opportunity to participate in a career path program with autonomy to manage your own career
• A company that lives by its core values in work, growth, and leadership

About Us

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices, and entrepreneurship of our team members.

RDO Equipment Co. has a network of seven construction stores in the Southwest, home to some of the fastest-growing construction markets in the U.S. Join RDO in Chandler, where you'll work to help customers in this area build our nation. RDO supports many major contractors and companies in this region, all of whom benefit from the competent, experienced partnership our team members provide.

Responsibilities

• Diagnose and repair equipment accurately and promptly in the field or on the customer’s site
• Identify and resolve issues efficiently and independently using troubleshooting skills
• Deliver top-notch service to customers: communicate clearly, respectfully, and in a timely manner with customers and management during the repair process
• Prioritize safety at all times by following safety guidelines and procedures
• Stay up-to-date with evolving technology through company and manufacturer-sponsored training
• Maintain a clean and organized field truck

Requirements

• Experience in diesel mechanics preferred: mechanical background or schooling in diesel mechanics
• Effective communication abilities: clear and concise, written or verbal, whether partnering directly with customers or within our team
• Able to work independently and collaboratively
• Keen attention to detail
• Valid work authorization: candidates must have valid work authorization and be able to work in the U.S. without company sponsorship

Why You'll Love It Here

• Updated facility designed to help you succeed
• Experienced team in Chandler eager to share knowledge and mentor you
• Regular team-building events like BBQs and other outings