Field Service Technician-Richmond, VA

About the role

At Lifeway Mobility, we install and repair accessibility solutions such as wheelchair ramps, stair lifts, and ceiling lifts, helping individuals regain their freedom and independence. If you take pride in your work and enjoy problem-solving, this is an opportunity to build a fulfilling career with growth potential and paid training.

Responsibilities

• Pick up and load the company vehicle at our location each morning
• Install and repair accessibility products, including wheelchair ramps, stair lifts, and ceiling lifts
• Explain the project to the customer and answer any questions they may have
• Enter work order and inventory data into our system (basic computer skills required)
• Receive paid manufacturer training and hands-on learning to develop your skills
• Work independently or as part of a two-person team
• Jobs may range from a few hours to a few days, with no overnight travel required
• Occasional Saturday overtime available

Who We're Looking For

• Experience using hand and power tools
• Basic computer skills for work orders and inventory
• Strong customer service and communication skills
• High school diploma or GED
• Ability to pass a background check, drug test, and motor vehicle record check
• Valid driver's license and ability to drive a company vehicle to job sites
• Preferred: Military experience is a strong plus

Physical Requirements

• Ability to lift 75+ lbs. and work overhead for short periods
• Comfortable working both indoors and outdoors year-round
• Able to climb ladders, crouch, and occasionally work in confined spaces and at heights

Benefits

• Comprehensive benefits package including medical, dental, vision, and 401k
• Employer paid life and LTD insurance
• Some voluntary benefits
• Virtual and in-person training through the Academy
• Ongoing support and growth opportunities
• 7 paid holidays
• Three weeks of PTO

Pay

$24 to $28/hour with experience, plus additional monthly bonus potential

Schedule

Full-Time, Monday through Friday (Occasional Saturday overtime)