Field Service Technician Rapid Response

Description AtOhio CAT, we’re more than just a Caterpillar dealership — we’re a team of problem-solvers, hands-on experts, and trusted partners to our customers. We don’t just sell and rent heavy equipment — we keep it running strong. As a Field Service Technician, Rapid Response provider, you’ll be at the heart of providing immediate, on-site support for urgent equipment issues to minimize customer downtime. You’ll use your skills and experience to deliver top-tier service that keeps our customers moving. You will work in the field from a service pickup truck. What You’ll Do Provide rapid, on‑site support for urgent equipment breakdownsPerform fast diagnostics and temporary repairs to reduce downtimeTroubleshoot electronic & hydraulic systemsAnalyze fault codes using Cat ET, Product Link, Service Link, CAT Inspect/InteractComplete ECM updates, telematics installs, and safety service lettersCommunicate repair status and recommended next stepsEscalate major repairs when neededFollow all safety procedures What You Bring Strong mechanical & electrical aptitudeExperience with Caterpillar equipment and diagnostic toolsComputer‑literate with solid troubleshooting skillsWelding experience (a plus)Valid driver’s license Qualifications High School Diploma or GEDTechnical school training (2+ years) in diesel or power equipment5+ years hands‑on experience with diesel, earthmoving, or industrial equipment Why Ohio CAT Competitive payEmployer‑sponsored pension planHealth, dental, vision, HSA & FSA optionsPaid vacation & personal time (year one)Life & disability insuranceCompany‑provided uniformsOngoing technical trainingScholarship opportunities for employees’ families Physical Requirements Lifting/Carrying 40 lb. Lift/Carry and 50lb pullingStanding/Sitting Up and down stairs, standing, sitting, and climbing into machinesDexterity NormalRepetitive Motions: Frequent movement requiring hands, wrists, and fingersThe noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible. If you're ready to drive your career forward with Ohio CAT, apply today and become an essential part of our dedicated team! EEO, Veterans & Disabled Employer and VEVRAA/503 Federal Contractor