Field Service Technician Offshore Intermediate - Callout

Overview

Performs maintenance and repair activities on gas compression and/or process equipment at customer's location, as directed.

Responsibilities

• Maintains a safe and well-organized work environment.
• Performs most Call Outs (CO) without assistance from a technical expert.
• Diagnostics and repairs mechanical problems on multiple compressor configurations.
• Performs Major Maintenance (MM), Overhauls and MOB/DEMOB as part of a team.
• Completes and submits required documentation in an accurate and timely manner.

Qualifications

• Skills and Abilities:
  • Ability To Perform all essential duties.
  • Show track record of performing Preventative Maintenance (PM) with no guidance and minimal COs due to poor PM work.
  • Perform Major Maintenance (MM), Overhauls, and MOB / DEMOB as part of a team.
  • Perform most Call Outs (CO) without assistance from a technical expert.
  • Show customer service skills.
  • Read, write and speak English (work orders, manuals, etc.).
  • Follow all health, safety and environmental procedures.
  • Use intermediate computer skills, including engine specific software (Cat and Waukesha), Internet Explorer and Outlook.
  • Complete and submit company required documentation in an accurate and timely fashion.
  • Respond to afterhours request regularly on an on call basis.
• Knowledge:
  • Knowledge of gas engines and compressors, electrical systems, panel boards, skid wiring, control systems and end-devices, etc., through Compressor 101, equivalent training or performance verification.
  • Knowledge of some new technologies.
  • Basic knowledge of troubleshooting Telematics.
  • Working knowledge of relevant HSE procedures and regulations.
  • General understanding of customer’s production equipment, scrubbers, and on/off skid.
  • General understanding of all processes and systems and how a compressor works.
  • Knowledge of company maintenance standards checklist and ability to accurately and completely follow.
• Minimum Education And Certification:
  • A high school diploma or equivalent preferred.
  • A valid driver's license and a good driving record.
  • A gas or diesel engine and compressor school / training preferred.
• Minimum Experience:
  • Typically at least 3 years of experience with natural gas engines and compressors, and a working knowledge of production equipment.
• Leadership:
  • May serve as a resource to others with less experience.
  • Often called on to assist in training or mentoring less experienced FSTs.

Physical Demands

• Must be fit for duty for the job tasks being performed - Refer to WorkSaver Systems for full details.
• Must meet the medical requirements necessary to wear PPE required by role (includes respiratory protection medical requirements as required by role).
• Constantly required to display good manual dexterity and to reach with hands and arms.
• Frequently required to sit while driving or using a PC.
• Frequently required to stand, walk, stoop, kneel, squat, and twist with good balance.
• Regularly required to lift, move and carry up to 50 pounds and to push and pull up to 110 pounds.
• Occasionally required to carry at least 40 pounds with one hand for at least 10 feet.
• Occasionally required to crawl, climb in and around equipment, stairs and vertical ladders.
• Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.
• Extensive Travel. Drives and works in inclement weather for extended periods.

Problem Solving And Innovation

• Most assignments regularly require some problem identification and resolution.
• Implement solutions to non-recurring problems by analyzing, interpreting and evaluating various precedents and data.
• Anticipates and proactively solves moderately complex problems using internal and external resource.
• Routinely identifies opportunities and provides ideas, methods and innovations to enhance teamwork, efficiency and quality.
• Impact Actions and decisions impact operational, and financial results on assigned equipment.
• Customers complain quickly if there is trouble, which will affect customer satisfaction and productivity.
• Errors will most likely result in schedule delays or increased costs.
• Accountable for HSE, service quality, and customer satisfaction.

Freedom To Act

• Typically receives and follows specific detailed instructions and/or procedures.
• Supervision or other resources are generally available for issues.
• Follows standard practices and procedures in reviewing situations or data from which answers can most often be readily obtained.
• Within defined parameters selects methods, techniques and approaches and arranges activities to meet defined schedule.