Field Service Technician (NETA II, III, or IV Certified)

About the Role

This full-time position is based in Nashville, TN, with frequent travel as an essential part of field services operations. Through our work-life balance program, technicians who prefer to travel less aren't away from home for more than 2 consecutive weeks. The schedule is Monday through Friday, 8am to 5pm.

Responsibilities

• Travel to customer sites to inspect, test, troubleshoot, perform start-up, and collect data on electrical systems.
• Supervise Trainees, Assistants, and Technicians in the completion of electrical testing duties.
• Guide, mentor, train, and supervise Level 1 and 2 certified NETA Trainees and Assistant Technicians.
• Observe testing, assign work on projects to capable technicians, and ensure consistency across test technicians.
• Track project scope completion and communicate with ABM and Customer Management.
• Maintain, test, repair, rebuild, and replace low, medium, and high-voltage switchgear and circuit breakers.
• Troubleshoot automatic transfer switches.
• Test and inspect low, medium, and high-voltage cable installations.
• Maintain, test, and repair transformers and related equipment.
• Test and calibrate solid-state and electromechanical relays.
• Perform relay calibration and power metering.
• Conduct low and medium-voltage motor control center and contractor testing.
• Start-up, troubleshoot, and repair generator controls and transfer schemes.
• Test and commission protection and control systems on high-voltage substations.
• Sample and interpret insulated fluids.
• Complete Job Hazard Analyses including arc-flash and shock analyses.
• Review and submit timecards, expense, and project reports.
• Document test results and complete field reports.
• Rotate emergency on-call duty.
• Maintain strict compliance with regulatory laws.
• Assist in the sales process as the technical expert in electrical testing and maintenance of electrical equipment.

Other duties, tasks, and work may be assigned as needed.

Requirements

• 3+ years of electrical testing experience is preferred.
• Industrial Safety Processes and LOTO experience.
• Electrical background, construction background, and/or Electrical Field Service Engineer (BSEE degree not required but a plus).
• Ability to read and interpret blueprints, schematics, and three-line drawings.
• Work safely in Low, Medium, and High voltage applications.
• Experienced using various test equipment such as megger, hi-pot, WRM, TTR, power factor test set, high current breaker test sets, etc.
• Proficient in LOTO and Job Hazard Analysis practices.
• Record and interpret test data (components, power quality, engineering studies, etc.).
• Maintain strong client relationships.
• Exhibit professionalism at all times.

Skills

• Proficiency in Word, Excel, Access, and PowerPoint.
• Strong electrical and mechanical skills.
• Strong organizational skills and excellent attention to detail.
• Clear written and verbal communications.
• Organize and write procedures in a logical/methodical manner.
• Good time management skills; ability to multi-task.
• Able to work at a fast pace.
• Work well in a team environment.
• Able to maintain confidential information.

Qualifications

• High school Diploma or equivalent GED certification required.

Physical Demands

• Ability to work in indoor and outdoor environments in all weather conditions.
• Climb ladders and scaffolding and work on man-lifts occasionally.
• Lifting requirements include occasional lifting up to 75 pounds, frequent lifting of up to 50 pounds, and continuous lifting of up to 25 pounds.
• Frequent reaching/working overhead, stooping, kneeling, crouching, or crawling.
• Frequent walking.
• Continuous standing and repetitive hand motion.