Jobs · Engineering · Tennessee

Field Service Technician - Nashville, TN

NCR Voyix · Tennessee, United States · 1 mo ago
On-siteEngineering$17–$19/hrFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Remove boilerplate, EEO, etc. Keep substantive info. Let's parse the posting. Content: - About NCR VOYIX: description of company. Could be "About the role"? Actually "About NCR VOYIX" is company overview. Could be placed under "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have "About the role" heading and include company overview and position summary. - Position Summary: includes questions and description. We'll include under About the role. - Pay and Benefits: includes hourly pay range, overtime, benefits list. So we need Pay section (hourly pay range, overtime) and Benefits section (list of benefits). Also maybe Schedule? Not explicitly given but mentions rotating and weekend shifts, flexible shift work, rotating shifts within set teams including morning, afternoon, evening start times with some holidays. That's schedule info. So we can include Schedule section. - Responsibilities: list of duties: Perform customer installation, maintenance, and service calls promptly and effectively. Service electromechanical equipment like self-checkout systems within an assigned territory. Perform maintenance, repair, PM work, and system overhauls. Also maybe "organize, triage customer issues, handle some problems before they start". Also "Utilize your skills to: ..." So we can list responsibilities. - Requirements: Basic Qualifications: list: Local candidate to specific geographic area, Authorized to work in US, at least 18, valid driver's license and driving record satisfying NCR fleet requirements, PC skills, basic electronic skills, some specific hardware and OS familiarity, ability to perform essential functions with or without accommodation, prolonged travel with driving several hours per day, rotating and weekend shifts, flexible shift work – rotating shifts within set teams including morning, afternoon, evening start times with some holidays, carrying and lifting tools up to 75 lbs without assistance, up to 150 lbs with assistance, bending, squatting, walking, standing, sitting, reaching, working with hands, repetitively grasping and manipulating objects, willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches. - Qualifications: Preferred Qualifications: Familiarity with large servers, mainframe computers, imaging software; A+ Certification, CompTIA, N+ Certification; One or more years of related experience. - Skills: Could be derived from qualifications: PC skills, basic electronic skills, etc. But we might combine with Requirements. However we need to decide sections: maybe we have About the role, Responsibilities, Requirements (basic), Qualifications (preferred), Benefits, Pay, Schedule. Skills maybe not needed if covered. We must not include headings with filler text. Ensure we have substantive content for each. We must not include Job ID etc. Remove boilerplate: EEO statement, third party agencies, application instructions, etc. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all details from the posting, but we can format as lists. Let's extract details precisely. Company overview: "NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide." Position summary: The block starting "Position Summary Are you a Field Technician? ..." includes many rhetorical questions and description. We'll keep that as prose. Pay and Benefits: "Pay and Benefits: Hourly Pay Range: $17 to $19 depending on location and experience levels Overtime available at time and a half Benefits: 7 paid holidays and 6 paid floating holidays Paid vacation – up to 80 hours your first year 401K savings and retirement plan Company provided business use only vehicle Medical insurance available immediately" We need to separate Pay and Benefits sections. Schedule: mentions "Rotating and weekend shifts Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays." Also earlier "Prolonged travel with driving several hours per day." That's also schedule/travel. We'll include schedule section with bullet list. Responsibilities: list: - Perform customer installation, maintenance, and service calls promptly and effectively. - Service electromechanical equipment like self-checkout systems within an assigned territory. - Perform maintenance, repair, PM work, and system overhauls. - Organize, triage customer issues, and even handle some problems before they start. - Communicate in an open, helpful, and engaging manner with the focus being finding the right solution. - (maybe also "Utilize your skills to:" but that's same as responsibilities.) We'll include those. Requirements (Basic Qualifications): - Local candidate to specific geographic area - Authorized to work in the US - At least 18 years of age - Have a valid driver’s license and driving record that satisfies NCR fleet requirements - PC skills, basic electronic skills, and some specific hardware and operating system familiarity - Ability to perform essential functions of the job with or without a reasonable accommodation - Prolonged travel with driving several hours per day - Rotating and weekend shifts - Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays - Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance - Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size - Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches Qualifications (Preferred): - Familiarity with large servers, mainframe computers, and imaging software - A+ Certification, CompTIA, N+ Certification - One or more years of related experience Skills: Could be derived but we might not need separate section if covered. However instruction says use sections like Skills if there is real specific content. We could list skills: PC skills, basic electronic skills, hardware/OS familiarity, mechanical aptitude, customer service, troubleshooting, etc. But we already have those in requirements. To avoid duplication, maybe we omit Skills section. But we need to include Pay, Benefits, Schedule sections only if posting actually states them. Yes. Now produce HTML fragment with

headings and
  • for lists,

    for prose. We must not include or . Just fragment. Let's craft. Structure:

    About the role

    NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

    Position Summary Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field? Are you tech savvy with a good mechanical aptitude and feel your skills are transferrable? Can you help us to provide best in class service? Do you want to work with some of the largest retail customers in the industry? NCR Voyix is looking for Field Service Technicians!

    But we might combine the position summary paragraph with the company overview. Could be two paragraphs. Better: one paragraph for company overview, second for position summary. Now Responsibilities:

    Responsibilities

    • Perform customer installation, maintenance, and service calls promptly and effectively.
    • Service electromechanical equipment like self-checkout systems within an assigned territory.
    • Perform maintenance, repair, PM work, and system overhauls.
    • Organize, triage customer issues, and even handle some problems before they start.
    • Communicate in an open, helpful, and engaging manner with the focus being finding the right solution.
    Requirements:

    Requirements

    • Local candidate to specific geographic area
    • Authorized to work in the US
    • At least 18 years of age
    • Have a valid driver’s license and driving record that satisfies NCR fleet requirements
    • PC skills, basic electronic skills, and some specific hardware and operating system familiarity
    • Ability to perform essential functions of the job with or without a reasonable accommodation
    • Prolonged travel with driving several hours per day
    • Rotating and weekend shifts
    • Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays
    • Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
    • Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
    • Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches
    Qualifications (Preferred):

    Qualifications

    • Familiarity with large servers, mainframe computers, and imaging software
    • A+ Certification, CompTIA, N+ Certification
    • One or more years of related experience
    Pay:

    Pay

    • Hourly Pay Range: $17 to $19 depending on location and experience levels
    • Overtime available at time and a half
    Benefits:

    Benefits

    • 7 paid holidays and 6 paid floating holidays
    • Paid vacation – up to 80 hours your first year
    • 401K savings and retirement plan
    • Company provided business use only vehicle
    • Medical insurance available immediately
    Schedule:

    Schedule

    • Rotating and weekend shifts
    • Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays
    • Prolonged travel with driving several hours per day
    Check for any duplicated content: we have rotating and weekend shifts in both Requirements and Schedule. That's okay; it's substantive. We must not include any boilerplate like EEO, third party agencies, application instructions, etc. We removed those. Check for any mention of "Pay and Benefits:" we split. Check for any mention of "Does this sound like the opportunity you are looking for? Take the opportunity to apply and hear more!" That's application instruction; we should remove. Also "Offers of employment are conditional upon passage of screening criteria applicable to the job" - that's also application instruction/boilerplate; remove. Check for any mention of "When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain." Remove. Now ensure we haven't missed any substantive info: The description of Field

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