Field Service Technician/Mechanic

Direct hire opportunity in Eau Claire, WI for a leading material handling industry organization.

Pay

$25.00–$44.00 per hour, based on experience.

Schedule

Monday–Friday, 7:00am–3:30pm.

Why you should apply

• Competitive pay rates, with top rates for experienced technicians.
• Direct hire role with a respected leader in the material handling industry.
• Safety-focused work environment with ongoing training provided.
• Work independently in a dynamic, customer-facing role.
• Permanent, full-time opportunity with potential for professional growth.
• Start your day from home—no need to report to a central office each morning.
• Employees are provided with a company truck/van, cell phone, laptop, tablet, and credit card for expenses.

Benefits

• Medical, dental, and vision insurance – available 1st of the month following 30 days.
• Life, disability, critical illness, and accident insurance.
• 401K plan with company match.
• Paid time off.
• Holiday pay (8 days).

Responsibilities

• Work in the field at customer locations in and around the Eau Claire and Chippewa Valley area.
• Complete assigned field service jobs to repair and maintain forklifts and other material handling equipment at customer sites.
• Communicate with the Road Lead Technician regarding unusual service issues or for technical support.
• Attend service training classes to stay updated on new products and industry advancements.
• Complete and submit all required paperwork daily, including timecards and maintenance reports with customer signatures.
• Coordinate with the dispatcher or service office on job status and availability.
• Identify jobs requiring shop repair due to complexity or safety and recommend accordingly.
• Build relationships with territory sales representatives to share potential sales leads.
• Adhere to all safety rules and company policies at all times.

Requirements

• At least 2 years of hands-on experience repairing forklifts, automotive, heavy equipment, construction equipment, truck, or farm equipment (must be full-time mechanic experience).
• Strong skills in diagnosing and repairing gas, diesel, and electric-powered industrial equipment.
• Strong customer orientation with excellent verbal and written communication skills.
• Highly organized and able to manage multiple priorities and assignments efficiently.
• Basic computer proficiency and comfortable using laptops for diagnostics and reporting.
• Own the necessary tools to perform repairs.
• Valid driver’s license with a clean driving record.
• Physically able to lift up to 50 lbs. frequently (occasionally up to 75 lbs.), and perform duties involving standing, kneeling, reaching, and operating machinery.
• Committed to safety and ongoing professional development.