Field Service Technician Master

About the Role

Performs maintenance and repair activities on gas compression and/or process equipment at customer locations, acting as a subject matter expert for equipment in the assigned area. Mentors and teaches company maintenance standards to other team members.

Responsibilities

• Maintains a safe and well-organized work environment, modeling all health, safety, and environmental procedures.
• Performs Preventative Maintenance (PM) to standard without assistance.
• Handles most Call Outs (CO) independently, without technical expert support.
• Diagnoses and repairs mechanical problems on multiple types of equipment, including compressor packages, gas process, and power generation equipment.
• Leads teams performing Major Maintenance (MM), Overhaul, and MOB/DEMOB projects with limited to no assistance.
• Completes and submits required documentation accurately and on time.
• Performs other duties as assigned, ensuring compliance with Archrock’s Health, Safety, and Environmental Policy and local regulations.

Qualifications

Skills and Abilities

• Ability to perform all essential duties independently.
• Expert-level diagnostic, troubleshooting, and repair skills for compressor packages, gas process, and power generation equipment.
• Performs scheduled or unscheduled maintenance without technical assistance.
• Writes detailed reports and leads teams on Major Maintenance, Overhaul, and MOB/DEMOB projects.
• Performs compressor calculations and provides expert-level customer service.
• Proficient in reading, writing, and speaking English for work orders, manuals, and communication.
• Models health, safety, and environmental procedures.
• Uses computer skills, including vendor-specific programs (Cat, Waukesha, Ariel, Murphy), Internet Explorer, and Outlook.
• Leads by example in completing and submitting company documentation accurately and on time.
• Available for after-hours on-call requests.

Knowledge

• Expert knowledge of gas engines, compressors, electrical systems, panel boards, controls, and skid wiring through advanced training or performance verification.
• Advanced knowledge of mechanical/electro-mechanical failure analysis and investigation.
• Advanced compression and engine performance understanding.
• Understanding of pulsation and vibration in equipment.
• Fully understands customer facilities/production equipment and can troubleshoot system issues.
• Comprehensive knowledge of regional processes and systems, regardless of type, make, or model.
• Knowledge of company maintenance standards checklist and ability to follow it accurately.
• Ability to run software to produce Performance Curves (when approved by Service Manager) for compressor adjustments.

Education and Certification

• High school diploma or equivalent preferred.
• Valid driver’s license with a good driving record.
• Gas or diesel engine and compressor school/training preferred.

Experience

• Typically at least 10 years of experience with natural gas engines and compressors.
• Demonstrated history of successful and safe service experience.

Leadership

• Serves as a resource for mentoring, knowledge transfer, training, and checking work.
• May occasionally lead a crew or temporarily fill in for Lead FST.
• Trains and mentors less experienced Field Service Technicians.

Physical Demands

• Must be fit for duty for job tasks (refer to WorkSaver Systems for details).
• Must meet medical requirements for PPE, including respiratory protection if required.
• Constant manual dexterity and ability to reach with hands and arms.
• Constant communication (talking and hearing).
• Frequent sitting (driving or using a PC), standing, walking, stooping, kneeling, squatting, and twisting.
• Regular lifting, moving, and carrying up to 50 pounds; pushing and pulling up to 110 pounds.
• Occasional carrying of at least 40 pounds with one hand for 10+ feet.
• Occasional crawling, climbing in/around equipment, stairs, and vertical ladders.
• Vision abilities: close, distance, color, and ability to adjust focus.
• Extensive travel and driving/working in inclement weather for extended periods.

Problem Solving and Innovation

• Develops solutions to complex problems requiring in-depth evaluation of variable factors.
• Frequently recommends and implements methods to improve safety, efficiency, quality, and cost.

Impact

• Actions and decisions impact operational results, profitability, schedule performance, and customer relationships.
• Resolves problematic units and customer-related issues in a timely manner.
• Enhanced skills contribute to fewer scheduled delays and decreased costs.
• Accountable for health, safety, environment (HSE), service quality, and customer satisfaction.

Freedom to Act

• Works with minimal instruction and supervision.
• Determines actions within limits of standard practice and authority.

About Us

Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services for compression equipment. With approximately 1,000 employees, our expertise and team of highly qualified, certified technicians are backed by over 70 years of industry experience.

About the Team

At Archrock, we value our people and prioritize their growth and development. Career paths are well-defined, and opportunities for advancement are available to all employees. We support flexibility and internal mobility, allowing employees to pursue different roles or relocate across our U.S. locations.