Field Service Technician (Machine Rental)

About the role

The Rental Field Service Technician works on some of the most advanced and hardest working machines in the world. Responsibilities include maintaining, troubleshooting, and repairing various types of mechanical and hydraulic equipment, such as diesel engines, transmissions, and electrical systems. This position also involves performing inspections, installing/replacing parts, completing paperwork, using diagnostic equipment, and ensuring customer satisfaction.

Responsibilities

• Maintain, troubleshoot, and repair of all types of mechanical and hydraulic- and diesel-powered equipment
• Perform inspections and test equipment for proper operation
• Install and/or repair new or reconditioned parts
• Complete paperwork, including parts requisitions/returns, timecards, and service reports
• Utilize diagnostic equipment and systems to assist in repairs
• Maintain service truck and all equipment on the service truck
• Ensure total customer service through direct customer interactions
• Represent Blanchard Machinery by consistently exhibiting a professional manner, arriving on time, and communicating with the customer throughout the repair process
• Other duties as assigned

Requirements

• High school diploma or equivalent required
• 3+ years of heavy equipment experience required
• Previous experience on CAT equipment is a plus
• Demonstrate knowledge of troubleshooting techniques and proper repair procedures
• Ability to read and interpret electrical and hydraulic schematics, operating and maintenance service manuals
• Possess advanced working knowledge of equipment operation and associated operating systems
• Ability to operate lifting devices
• Ability to use diagnostic equipment
• Familiarization of electronic cables, connections, and sensors

Qualifications

• Excellent interpersonal and written/oral communication skills are required
• Demonstrated commitment to accuracy, organization, and ability to prioritize tasks is required
• Possess strong problem-solving skills, ability to set and keep priorities, and be able to handle stress associated with a fast-paced environment and deadlines

Skills

• Knowledge of troubleshooting techniques and proper repair procedures
• Ability to read and interpret electrical and hydraulic schematics, operating and maintenance service manuals
• Advanced working knowledge of equipment operation and associated operating systems
• Ability to operate lifting devices
• Ability to use diagnostic equipment
• Familiarization of electronic cables, connections, and sensors

Benefits

• Competitive Pay
• Medical, dental, vision insurance
• 401K plan
• Profit sharing
• Generous Paid Time Off (PTO)
• Paid holidays
• Uniforms provided
• Continuous exposure to learning and new technologies
• Opportunities for advancement
• Positive work environment
• Challenging work opportunities

Pay

Competitive pay based on experience and qualifications.

Schedule

Flexible schedule to accommodate fieldwork needs.