Field Service Technician

About the role

The INNIO Advantage: By combining a rich legacy in power and gas compression space with pioneering technology, INNIO brings our customers affordable, reliable and sustainable energy solutions for today and tomorrow. We are helping to meet today’s energy needs with 64 GW of installed capacity and more than 50,000 of our powerful Jenbacher and Waukesha engines, which can be found in more than 100 countries. And, by harnessing our history of energy industry firsts along with the power of digital innovation, we will continue to deliver for the future.

Essential Responsibilities

• Perform preventative maintenance (oil change, valve adjustment, lube and check equipment)
• Use tools (including diagnostic equipment, hand tools, and power tools)
• Read, interpret safety documents, schematics and other mechanical diagrams
• Troubleshoot and repair engines
• Work well as part of a team
• Work in non-climate-controlled conditions
• Travel, including overnight travel
• Strong computer skills including Microsoft Word, Excel, Outlook
• Positive attitude, strong work ethic, and desire to succeed
• Communicate via telephone & email

Qualification Requirements

• Strong customer service mindset and strong skills to drive, support, Empower and inspire the Service teams and Customers
• +7 years’ experience in a technical role or extensive years of experience with issue resolution exposure within (Field-) Service on engines (ideally INNIO Jenbacher engines)
• Technical attitude, complemented by strong business acumen including basic IT skills
• Willingness to work in shift model (depending) and on call
• Experience working with electrical or mechanical systems
• Fluency in English a must
• Good interpersonal skills

Job Specific Knowledge

• Strong communication skills…experienced in customer communications
• Boundaryless and multi-culture working mindset and team player
• Able to work efficiently without direct supervision
• Multi-working experience with Jenbacher gas engines in the field, operational & commissioning, all engine types
• Jenbacher training certifications: FTB, FTA, CT1, CT2, MR6
• Mechanical RCA research and analysis exposure
• Previous field experience a bonus